Esther Acheampong

Detail-oriented and highly organized administrative professional with a background in Public Relations and hands-on experience in client service and office support. Proven ability to manage multiple tasks, handle sensitive information with discretion, and support daily operations efficiently. Committed to delivering excellence and contributing to both administrative and operational success.

Facility & Property Management - Client Service - Devtraco Group - Accra, Ghana

(2025-05 - 2026-05)

• Managed sensitive client information and documentation with strict confidentiality and professionalism
• Handled client inquiries, complaints, and feedback, ensuring timely resolution and escalation where necessary
• Coordinated bookings, meetings, and logistics for tenants and visitors
• Prepared daily and weekly reports to support decision-making
• Provided auxiliary support to various departments & stakeholders
• Assisted the Lettings team with property inquiries, client communication, viewing arrangements, tenancy documentation, and follow-ups with prospective tenants
• Supported the Procurement team by coordinating vendor communications, tracking requests, preparing documentation, and assisting with procurement-related administrative processes
• Generated daily/weekly activity reports & insights

National Service - Administrative Support - Births and Deaths Registry - Accra, Ghana

(2023-11 - 2024-09)

• Handled sensitive records and information with strict confidentiality and discretion
• Provided direct administrative support to the Registrar, including drafting official correspondence
• Acted in the capacity of Assistant Registrar during periods of absence, ensuring continuity of operations
• Managed data entry and maintained accurate and organized records
• Assisted clients with registration procedures, ensuring smooth service delivery

Team Member - G6PD Deficiency Awareness Project - Accra, Ghana

(2023-02 - 2023-05)

• Supported planning and coordination of project activities
• Organized community outreach programs to raise awareness
• Handled and protected confidential health data collected from participants with discretion and professionalism

Bachelor of Arts - Public Relations - University of Professional Studies Accra (UPSA) (2019-08 - 2023-09)

General Art - Abetifi Presbyterian Senior High School (2016-10 - 2019-06)