Faizal Qadri

Reservation & Ticketing agent

Talent

Mumbai, MaharashtraMember since 7 June 2023

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About

Reservation and Ticketing, Refunds, All travel queries.
Working with AOH (After Office Hours) • Handling Marine and Corporate Clients.
System familiar with Amadeus and Galileo, Issuing BSP and NON BSP tickets from Travel Portal and Airline websites.
Resolving travel related queries for passengers who get’s stuck at Airport.
Maintaining Ticketing report and Clearing Refunds queue on daily basis.
Monitoring Down sell daily which adds extra profit to company.
Clearing LMB (Unticketed PNR’s) to avoid No-show ADM’s from Airline.

Experience

Reservation and Ticketing, Refunds, All travel queries.
Working with AOH (After Office Hours) • Handling Marine and Corporate Clients.
System familiar with Amadeus and Galileo, Issuing BSP and NON BSP tickets from Travel Portal and Airline websites.
Resolving travel related queries for passengers who get’s stuck at Airport.
Maintaining Ticketing report and Clearing Refunds queue on daily basis.
Monitoring Down sell daily which adds extra profit to company.
Clearing LMB (Unticketed PNR’s) to avoid No-show ADM’s from Airline.

Education

B.COM.: Bachelor of Commerce (June 2015) Mumbai University, Mumbai, Maharashtra, India H.S.C.: Higher Secondary Certificate (June 2011) Mumbai University, Mumbai, Maharashtra, India S.S.C.: Secondary School Certificate (June 2008) Maharashtra Board