Faizal Qadri

• Reservation and Ticketing, Refunds, All travel queries.
• Working with AOH (After Office Hours) • Handling Marine and Corporate Clients.
• System familiar with Amadeus and Galileo, Issuing BSP and NON BSP tickets from Travel Portal and Airline websites.
• Resolving travel related queries for passengers who get’s stuck at Airport.
• Maintaining Ticketing report and Clearing Refunds queue on daily basis.
• Monitoring Down sell daily which adds extra profit to company.
• Clearing LMB (Unticketed PNR’s) to avoid No-show ADM’s from Airline.

• Reservation and Ticketing, Refunds, All travel queries.
• Working with AOH (After Office Hours) • Handling Marine and Corporate Clients.
• System familiar with Amadeus and Galileo, Issuing BSP and NON BSP tickets from Travel Portal and Airline websites.
• Resolving travel related queries for passengers who get’s stuck at Airport.
• Maintaining Ticketing report and Clearing Refunds queue on daily basis.
• Monitoring Down sell daily which adds extra profit to company.
• Clearing LMB (Unticketed PNR’s) to avoid No-show ADM’s from Airline.

B.COM.: Bachelor of Commerce (June 2015) Mumbai University, Mumbai, Maharashtra, India H.S.C.: Higher Secondary Certificate (June 2011) Mumbai University, Mumbai, Maharashtra, India S.S.C.: Secondary School Certificate (June 2008) Maharashtra Board