Faizan Shaikh

I have completed my Bachelor of Computer Applications (BCA) and am seeking opportunities in the IT and Non-IT field. I am passionate about continuous self-improvement and currently exploring opportunities that will help me grow professionally and shape my future.

Australian Outbound Sales Executive - Cygenics Solutions - Nashik

• Conducted outbound sales calls to Australian customers to generate leads and promote company services.
• Engaged with prospective clients, identified customer requirements, and presented suitable solutions.
• Maintained a high volume of daily outbound calls while achieving sales and productivity targets.
• Built and maintained strong customer relationships through effective communication and follow-up.
• Managed lead generation, qualification, and conversion activities using CRM systems.
• Handled customer objections professionally and negotiated to maximize sales opportunities.
• Maintained accurate customer records, call logs, and sales reports.
• Worked closely with team members and supervisors to improve sales performance and customer satisfaction.
• Followed Australian business communication standards and compliance guidelines.
• Consistently contributed to revenue growth through successful sales conversions.

Customer Support Executive - Suntel Global

• Explained offers and resolved customer queries.
• Maintained call records.
• Achieved daily/weekly targets.

Bachelor of Computer Applications (2023-01 - 2026-06)

Diploma in Mechanical Engineering - Mechanical Engineering - Guru Gobin Singh Polytechnic, Nashik (2019-01 - 2022-01)