Senior Systems Engineer (Business Analyst)
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Business analyst with Analytical and result driven professional with 3.8 years of intensive experience at Infosys as Senior Systems Engineer with efficiency in SQL, python, Jira, excel, build testing, requirement gathering, analytical skills with the communication skills with the stakeholders/clients. Also had project management certification from Google.
Analyzed business requirements and translated them into actionable insights and technical specifications, including BRDs, FRDs, and user stories, ensuring traceability and alignment with client needs.
Collaborated with cross-functional teams, including clients, developers, and stakeholders, to gather and document requirements, facilitating JAD sessions and stakeholder workshops.
Performed data analysis, modeling, and visualization using Power BI and Tableau to support decision-making, resulting in 12% operational efficiency gains and 25% reduction in change requests.
Designed and implemented business solutions, including workflows, reports, and automation tools, with a focus on process optimization and digital transformation.
Conducted gap analysis, risk assessments, and feasibility studies for proposed changes, contributing to project success and reduced timelines by 15%.
Assisted in project management activities, such as tracking deliverables, managing Agile sprints, and ensuring quality standards through UAT and defect triage (achieved 50% faster resolution time).
Provided training and support to end-users on new processes and systems, analyze enhancing adoption and assessing user satisfaction.
Contributed to continuous improvement by identifying opportunities for efficiency gains and cost savings in technology and finance-related projects.
Supported requirements gathering and documentation for software development projects, ensuring compliance with Agile methodologies.
Participated in stakeholder management and communication, contributing to successful project deliveries.
Assessed the current state of customer information systems and future business needs, while analyzing every required role and technical description to ensure the will of stakeholders was translated into actionable solutions.
Bachelor's in Technology- Computer Science Engineering
