Fayaz Shaik

IAM Professional with 5.7 years of experience specializing in SailPoint IdentityIQ (IIQ) development, administration, and Identity Governance & Administration (IGA) solutions for global enterprises including Gap Inc., Adidas, and GE Appliances. Experienced in custom rule development, workflow and form customization, application onboarding, lifecycle management (JML), access certifications, RBAC, and enterprise connector integrations. Hands-on upgrade experience spanning IIQ versions 8.1P6 through 8.4P2 (GE Appliances, Gap Inc.), with proven strength in production support, CI/CD automation using GitHub Actions and JFrog Artifactory, and platform performance optimization.

Security Managed Services Specialist - Accenture - Hyderabad

(2025-02)

Client: Gap Inc. | Role: SailPoint IIQ Developer | Environment: Java, SailPoint IIQ, Oracle DB, Chef, Gradle, GitHub Actions, JFrog Artifactory

• Led the SailPoint IIQ upgrade from 8.1P6 to 8.4P2, validating rule libraries, workflows, and integrations for zero production disruption.
• Engineered and implemented new SailPoint IIQ features, production enhancements, defect fixes, and workflow customizations for a global Identity Governance environment.
• Integrated New Relic APM into the production IIQ environment, enabling proactive JVM monitoring and reducing incident troubleshooting time.
• Optimized JVM memory settings and database indexing, improving application stability and reducing long-running task execution times.
• Implemented a bulk contractor extension QuickLink enabling managers to process multiple contractor lifecycle extensions via CSV-based requests, significantly reducing manual effort.
• Automated CI/CD workflows using Chef and Gradle for environment and build management, and enhanced GitHub Actions pipelines with token-based authentication to JFrog Artifactory for artifact publishing.
• Partnered with the compliance team to prepare audit evidence documentation for compliance control items.
• Authored Correlation Rules, Connector Rules, Role Assignment Rules, and Before/After Provisioning Rules, and developed custom Workflow Rules for identity events and identity refresh processing.

Software Engineer - Ojas Innovative Technologies Pvt. Ltd. - Hyderabad

(2020-12 - 2025-01)

Client: Adidas | Duration: Nov 2021 – Jan 2025 | Role: SailPoint IIQ Developer / IAM Consultant

• Monitored production SailPoint IIQ systems, triaged incidents, assisted end users, and managed scheduled task and alert monitoring.
• Developed new SailPoint IIQ features, web-service based application onboarding, and a Salesforce connector integration.
• Implemented Manager Certification and Mover Event certification campaigns supporting access governance and compliance.
• Engineered Correlation Rules, Connector Rules, Role Assignment Rules, and Provisioning Rules, along with custom Workflow Rules, for role creation and identity refresh.
• Built birthright roles for automatic baseline access provisioning based on user attributes, reducing manual onboarding effort.
• Led root cause analysis and resolution of complex SailPoint IIQ production issues, improving platform stability and reducing recurring incidents.

SailPoint IIQ Engineer / IAM Consultant - Ojas Innovative Technologies Pvt. Ltd. - Hyderabad

(2020-12 - 2021-11)

Client: GE Appliances | Duration: Dec 2020 – Nov 2021 | Role: SailPoint IIQ Engineer / IAM Consultant — Upgrade Testing, Hypercare & Operations

• Executed the SailPoint IIQ upgrade from 7.1P3 to 8.1P2, covering upgrade testing and post-upgrade hypercare support; prepared impact analysis documentation and delivered knowledge transfer.
• Managed critical scheduled tasks (account and account-group aggregations, performance tasks, sequential tasks), maintaining identity warehouse data accuracy.
• Administered Active Directory account types (service, privileged, admin) and maintained SAP HCM and Active Directory as authoritative identity sources.
• Contributed to Joiner-Mover-Leaver (JML) lifecycle events and Identity Triggers and handled external user AD account creation and mailbox provisioning from IIQ.
• Designed birthright and IT roles enforcing least-privilege access; used Thycotic for privileged account governance.
• Monitored production servers for reliability and availability; participated in daily status calls with application teams on release plans and enhancements.

Bachelor of Engineering - Electrical & Electronics Engineering - MVSR Engineering College (2019)