Febinsha P A

Results-driven QA Engineer with 3 years of professional experience, including 2 years in Salesforce QA testing and 1 year in technical quality assurance within a hardware engineering environment. Proficient in functional, regression, and UAT testing across Salesforce Sales Cloud and Service Cloud, with a strong command of SOQL/SQL for data validation and post-migration testing. Experienced in Agile/Scrum environments, test case design, defect lifecycle management, and familiar with Playwright for automation and JMeter for performance testing, with foundational knowledge in both.

Quality Engineer - Amdrodd Technologies LLC - Kakkanad, India

(2024-05)

• Executed functional, regression, and UAT testing for Salesforce (SFDC) applications across Sales Cloud, Service Cloud and Experience cloud, ensuring end-to-end quality across Agile sprints.
• Performed post data migration validation using SOQL and SQL, validating field-level accuracy, relationship integrity.
• Performed test execution, defect logging, tracking, and status reporting using Jira and Zoho Projects.
• Utilized Salesforce Inspector for efficient data validation, querying, and analysis during testing.
• Worked across multiple domains including Healthcare, Education, and CPQ (basic exposure).
• Tested SaaS-based web applications, including Salesforce UI, Digital Engagement, Omni-Channel, BOTs, and Form Titan integrations across multiple environments.
• Collaborated with cross-functional teams including developers and business analysts in Agile/Scrum ceremonies such as sprint planning, standups, reviews, and retrospectives.

Engineer trainee - Canon India PVT LTD - Ernakulam, India

(2022-11 - 2023-10)

• Performed hands-on servicing, diagnosis, and repair of Canon cameras and lenses, developing strong precision, attention to detail, and systematic troubleshooting skills directly transferable to software QA.
• Maintained service quality standards through systematic quality checks — building a foundation in structured QA processes and technical problem-solving.

Diploma - Electronics And Communication Engineering - Government Polytechnic College Kalamassery (2019 - 2022)

Bachelor - Computer Application (BCA) - Indira Gandhi National Open University (IGNOU) (2025)