Senior Team Leader - Q Connect Business Solution - Pune, Maharashtra
(2022-10 - 2025-08)
- Manage day-to-day operations, coordinate workflows, and ensure adherence to quality and safety standards. This includes monitoring team performance metrics (KPIs) and implementing improvement strategies.
- Conduct regular performance reviews, provide constructive feedback, and identify training needs to support professional development. This includes coaching and mentoring team members to enhance their skills and confidence.
- Translate organizational goals into clear, actionable team objectives and develop strategies and plans to achieve them.
Senior Academic Counsellor - BYJU'S-Think and Learn Pvt Ltd
(2019-01 - 2022-09)
- Academic Planning and Course Selection: Assisting students in developing personalized academic plans, selecting appropriate courses, and ensuring these choices meet degree and graduation requirements. This includes evaluating transcripts and processing transfer credits.
- Monitoring Student Progress: Regularly tracking and evaluating students' academic performance to identify potential problems or areas for improvement. This may involve interventions for at-risk students and helping them develop effective study habits and time management skills.
- Program Development and Workshops: Organizing and conducting workshops, seminars, and orientation programs on various topics, including study skills, career exploration, and stress management.
