Gantantar Bali

Highly organized and computer-proficient professional with a strong background in Office Administration, Store Operations, and Team Management. Equipped with advanced technical qualifications (PGDCA & B.Sc.

Computer

Science) and extensive experience in managing digital backend operations, commercial financial reporting, data analysis, and documentation. Proven ability to handle high-volume data entry, email communications, and daily office management efficiently.

Marketing & Operations Manager - Naveen Graphic Private Ltd - Punjab, J&K;, and Himachal Pradesh

(2026-04)

• Efficiently manage data entry operations related to order procurement, inventory checks, and logistical tracking sheet updates.
• Handle formal email communications and digital documentation with high-volume vendor networks across three states.

Senior Manager (Store Operations) - Mak Life Producer Co. Ltd - Punjab, India

(2024-04 - 2026-01)

• Governed complete store accounting workflows, daily billing desk data entry, and generated end-of-day commercial financial reports.
• Managed critical store documents, inbound/outbound delivery records, and audit files to ensure strict data compliance.

Branch Operations Manager - Livpure / Kent RO - Punjab, India

(2018-01 - 2023-12)

• Supervised digital ticketing systems, managed customer support databases, and tracked resolution metrics for a 15+ member engineering network.
• Handled daily regional operational emails, documentation, and service escalation logs.

Territory Sales Manager - Vodafone Mobile Services Ltd - Punjab, India

(2012-01 - 2017-12)

• Maintained retail distribution data, prepared compliance reports, and coordinated communication roll-outs across multiple regional points.

Territory Sales Executive - Idea Cellular Services Ltd - Punjab, India

(2009-03 - 2011-12)

• Maintained accurate sales records, customer databases, and channel partner performance tracking using MS Excel.
• Prepared daily sales reports (DSR) and managed digital communications with over 150+ active retail outlets.

MBA - Marketing & Human Resources - Punjab Technical University (2007)

PGDCA (Post Graduate Diploma in Computer Applications) - Punjab Technical University (2005)

Bachelor’s - Computer Science - Guru Nanak Dev University (2002)