Manager at Royal Enfield Chetia Automobiles (2022-06 – Present)
- Managing overall dealership operations including sales, customer service, and team performance
- Achieving monthly and yearly sales targets through effective planning and execution
- Handling sales team management, target allocation, and staff training
- Monitoring enquiries, bookings, retail conversions, and customer follow-ups
- Coordinating finance, insurance, exchange, and REOWN operations
- Managing vehicle stock, allocation, billing, and documentation processes
- Organizing marketing activities, loan melas, events, local promotional campaigns, and social media promotions
- Preparing daily, weekly, and monthly business performance reports
- Maintaining coordination with company officials and regional management teams
- Improving service referrals, customer retention, and dealership profitability
- Driving business growth through strategic planning and market development initiatives
- Developing non-motorcycle business opportunities including genuine motorcycle accessories, riding gear & apparels, extended warranty, and RSA sales
- Monitoring and guiding studio operations in Doomdooma and Sadiya to ensure sales growth, operational efficiency, and brand standards compliance
- Planning and organizing monthly Royal Enfield rides and rider engagement activities for customer community development
Senior Sales Manager at Bajaj Auto wheelers (2020-01 – 2022-06)
- New Business Development
- Looking all sub dealers and their business growth and sales plan
Sales Manager at TVS Mohan Motors (2016-06 – 2019-12)
- Provides information by collecting, analyzing, and summarizing data and trends
- Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand
- Protects organization's value by keeping information confidential
- Recruitment (Executive Search, Interviewing, Advertising, Projects and Events)
- Retail Billing
HR Manager at Brahmaputra Infrastructure Ltd. (2016-01 – 2016-05)
Development of an employee-oriented company culture that emphasizes quality, continuous improvement, team-work and high performance. Implement hr policies and programs as required by the business. Ensure job description for all position is accurate & up-to-date.
Conduct performance reviews with the department managers and monitor employee productivity, attitudes and performance results. Recruit and retain top quality staff for each dept. Ensure employee safety, wellness, welfare, health and happiness.
- Strategic HRM consultancy (Competency Design and Modelling, Performance Management)
- Recruitment (Executive Search, Interviewing, Advertising, Projects and Events)
- Selection (Assessment Centers, Competency Measurements)
HR Manager at Maruti Suzuki Vishal Car World Pvt. Ltd. (2014-11 – 2015-12)
- Coordination of training and orientation programs
- Frame a clear and easily implementable HR Policies
- Plan and implement an effective HR Plan that is aligned to Business Plan and overall organization people agenda
- Execute manpower planning and budgeting to have a road-map for recruitment assignments
- Manpower hiring as per the recruitment plan agreed along with the Business heads/department heads
- Take adequate measures to retain good employees, ring fence high potential employees
- Maintain employee records and files order for ease of reference (both On-line and physical copies of the records)
- Executing Employee Engagement initiatives to keep people together and make the workplace exciting, rewarding and engaging
- Implement Employees Provident Fund in organization and coordinate with EPFO office
- Implement Employees State Insurance Corporation and coordinate with ESIC office
- Register Employees in Labour and Employment Department and coordinate with labour office
- Attendance Management (Biometric)
HR Manager at NSM Software India Pvt Ltd. (2010-12 – 2014-09)
- Talent Acquisition
- Learning & Development
- Designing the Job Descriptions for all levels and the exercise for standardization of Job Descriptions for all the positions across the Organization
- Employee Engagement Activities
- Grievance Handling
- Creating reports, Buy order, dealing with vendors, organization management of the office areas, Canteen supervision, safety and fire defense system supervision
- Industry vehicle management, Formulating arrangements for meetings and parties
- Local buys such as Stationery, minor items, Electronic devices
- Maintenance and management - local telephone, intercom, printer, Internet facility, Liaison with electricity dept., local telephone dept., Municipal Corporations
- Responsibility includes rising of bills and ensures proper and timely collections, payment of rentals as well
- Supervision of services of the various contractors – Civil, housekeeping, electrical, plumbing etc.
- Partial HR support to full time employees like ensuring PF/ESIC registration of new employees, and issue of ID cards
- PF Processing
- Co-ordination in respect of administrative needs of various departments
Executive - Human Resource at 2COMS (2007-11 – 2010-10)
- Documentation processing
- Managing Clients
- Handling interviews and joining formalities
- Payroll processing, Maintaining employee database
- Attendance management
- Handling exit process
