Gaurav Kumar

Result-oriented and energetic Hospitality Professional with a Bachelor of Hotel Management (BHM) degree and over 4 years of progressive experience in the Food & Beverage (F&B) Service department. Currently working as an Assistant Restaurant Manager, with a strong background in team leadership, guest relations, and restaurant operations. Proven track record of managing staff, implementing service standards, optimizing POS billing, and driving restaurant sales.

Adept at delivering high-quality hospitality experiences in premium hotel environments.

Assistant Restaurant Manager - Solang Valley Resort - Manali, HP

(2025-08)

• Manage daily restaurant operations and lead floor service teams to maintain upscale hospitality standards.
• Coordinate with the kitchen team to ensure seamless F&B service delivery and optimal guest satisfaction.
• Handle guest feedback, resolve complaints effectively, and ensure repeat business through strong guest relations.
• Conduct inventory audits, manage operational costs, and streamline daily restaurant billing.

Captain - F&B Service - Radhamangal Colors Inn - Yavatmal, Maharashtra

(2024-11 - 2025-07)

• Supervised table service, coordinated food orders, and ensured efficient team distribution on the dining floor.
• Maximized revenue through strategic menu upselling and promoting special culinary offers to guests.
• Maintained strict adherence to health & safety compliance and hygiene protocols within the restaurant area.

Captain - F&B Service - Keshav Clarks Inn - Gadag, Karnataka

(2023-11 - 2024-05)

• Managed a designated section of the restaurant, ensuring timely and professional customer service.
• Trained junior service associates on standard operating procedures (SOPs) and guest engagement etiquette.
• Assisted management in tracking daily sales data and maintaining proper dining floor setup.

Senior G.S.A. (Guest Service Associate) - The Royal Phular - Muzaffarpur, Bihar

(2022-02 - 2023-06)

• Delivered high-quality food and beverage service to guests, maintaining excellent communication and greeting standards.
• Managed order taking, guest seating, and processed final table billing through hotel POS systems.

Industrial & Job Trainee - The Grand Imperial Hotel - Bihar

(2019-03 - 2020-02)

• Completed 1 year of comprehensive operational training across key departments with a core focus on F&B Service.
• Assisted senior team members in event setups, banquets, and high-volume buffet operations.

Bachelor of Hotel Management - BHM - Saveetha Amaravati University (2025)

Higher Secondary Education - Class XII - Science, PCM - R.L. College (2019)