Gayathri Manjunath

Results-driven Admin Manager with 12+ years of experience in MNC environments. Expert in operations, vendor management, and process optimization with proven ability to improve efficiency and lead high-performing teams.

Sr. Admin Manager - Radhatech Inc

(2024-01 - 2025-12)

• Streamlined workflows and reduced delays
• Optimized vendor costs
• Led cross-functional SLA delivery

Admin Manager - NearMalls Zone India

(2021-01 - 2024-12)

• Improved operational efficiency
• Managed procurement & budgeting
• Ensured compliance

Team Leader - Sri Sai Telecom

(2016-01 - 2017-12)

• Handled 50+ agents
• Reduced escalations
• Improved customer satisfaction

Team Leader - Isiri Info Pvt. Ltd

(2015-01 - 2016-12)

• Coached teams
• Handled escalations

Senior Executive - Mphasis

(2004-01 - 2007-12)

• Managed SLA reporting for 300+ agents
• Improved reporting accuracy
• Worked with international clients

B.Sc - CBZ - NIIT

DNIIT Program - NIIT