Girish Gii
Process Coach - 3 Years 6 Months | Senior AR Executive - 4 Years 6 Months
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About
Results-driven professional with proven experience as a Process Coach, skilled in guiding teams through complex processes, resolving escalations, and ensuring quality and productivity targets are consistently met. Strong background in training and mentoring team members, monitoring performance, and acting as the go-to resource for process knowledge and problem-solving. Adept at bridging the gap between management and frontline staff, driving process improvements, and maintaining high standards of accuracy and compliance.
Recognized for strong communication, leadership, and decision-making skills in fast-paced, target-driven environments.
Experience
Process Coach - 3AG Solutions
- Coached and mentored AR executives to improve process accuracy, productivity, and adherence to quality standards.
- Monitored performance metrics and provided structured feedback to drive continuous process improvement.
- Partnered with team leads to identify training gaps and deliver targeted process refreshers.
Senior AR Executive - 3AG Solutions
- Managed end-to-end accounts receivable follow-up, ensuring timely collections and reduced outstanding balances.
- Reviewed claims and resolved discrepancies in coordination with internal teams and clients.
AR Executive (Accounts Receivable) - Business Advisors MD
- Processed accounts receivable claims and followed up with insurance carriers to resolve outstanding payments.
- Maintained high accuracy and productivity standards in a fast-paced healthcare billing environment.
AR Executive (Accounts Receivable) - Omega HealthCare Management Services Pvt. Ltd.
- Handled accounts receivable follow-up and denial management for U.S. healthcare clients.
- Maintained accurate documentation and ensured compliance with client-specific billing guidelines.
AR Executive (Accounts Receivable) - Business Advisors MD
- Supported the accounts receivable team with claims follow-up, documentation, and reporting.
- Collaborated with teammates to meet daily and monthly collection targets.
Education
B-Com - Silicon City College
Pre-University Course (PUC) - Dhanora Independent PU College
S.S.L.C - Sree Gayathri English School