Gokul Chand
IT Asset Professional
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About
Senior IT Asset & Infrastructure Management professional with 25+ years of experience across Airlines, Aviation, and Enterprise IT environments. Expertise in IT Asset Management (ITAM), Hardware & Software Asset Management (HAM/SAM), CMDB, IT Operations, and Vendor Management. Proven track record in managing large-scale assets, airport critical devices, infrastructure projects, cost optimization, and compliance with ITIL processes.
Strong stakeholder coordination skills and deep understanding of airline operational systems.
Experience
Senior IT Analyst – IT Asset Management - InterGlobe Aviation Ltd. (IndiGo Airlines) - Gurugram
(2025-02)
Payroll: Hexaware Technologies
- Lead Airport Critical Devices (ACD) Management for 8,500+ devices across airports
- Device provisioning & configuration using SureMDM, Intune, ServiceNow ITSM
- Managed airline applications: PRS, BRS, Life-Vest, GE Cargo, SkyGo
- Ownership of device Inventory, AMC, PAV, Tech Refresh & E-vest
- Fulfilled BAU & project requirements with cross-functional stakeholders
- Led daily and weekly coordination meetings with IT & business teams
Assistant Manager – IT (Asset Management) - Tata SIA Airlines Ltd. (Vistara) - Gurugram
(2021-07 - 2025-01)
Payroll: TCS / Sysnet Global Technologies
- End-to-end IT Asset Lifecycle Management (procurement to disposal)
- Maintained accurate asset inventory & CMDB, conducted periodic audits
- Vendor negotiation, procurement planning & contract management
- License compliance, security policy enforcement & regulatory adherence
- Budget planning, cost optimization & reporting to leadership
- Managed documentation for asset movement & logistics
- Mitigated operational, security & compliance risks
- Implemented continuous improvement best practices
Assistant Manager – IT (Operations & Projects) - DTF Ventures Pvt. Ltd. - Gurugram
(2020-08 - 2021-07)
- Designed & deployed IT infrastructure and networks
- Asset allocation & inventory management
- Performance analysis, reporting & process improvement
- Finalized IT requirements, vendors, pricing & procurement
- Managed ISPs, leased lines & SLA governance
Assistant Manager – IT (Operations) - Zoom Air (Zexus Air Services Pvt. Ltd.) - IGI Airport, New Delhi
(2019-11 - 2020-03)
- Administered 3CX IP Telephony and call center setup
- Managed RFID/biometric attendance & door security systems
- CCTV cloud backup & NVR maintenance
- IT asset tracking & updates
- Managed airline applications (AIRS, DCS)
- ISP coordination for Delhi, Agra & Jaisalmer airports
Senior IT Assistant – Airport IT Operations - Jet Airways (India) Ltd. - IGI Airport, New Delhi
(2002-07 - 2019-11)
- Led IT setup for Terminal 1D & Terminal 3 (Delhi)
- WAN/LAN migration with zero CRS downtime
- Network, UPS, EPABX, PRI & mobility vendor management
- LAN/WAN/Internet support across NCR, North & East region
- Coordination with MTNL, BSNL, Tata, Airtel, Reliance, SITA, Arinc
System Administrator - Gulf Air / Tee Vee Electronics - New Delhi
(2000-01 - 2002-06)
- OS installation (Windows 98/XP), antivirus support
- Network, printer, desktop & laptop troubleshooting
- Outlook Express mail support
Education
Bachelor of Arts - Rajasthan University
12th & 10th - Rajasthan Board of Secondary Education
CCNA - Net Tech, Delhi
