Gokulnath Rajan

Results-driven Business Development Executive with 5+ years of experience in Business Development, Territory Sales, Medical Billing, and Client Relationship Management. Proven expertise in restaurant partner acquisition, consultative selling, revenue growth, and end-to-end operations management. Strong analytical, negotiation, and leadership skills with a track record of exceeding targets and driving business success.

Business Owner at Podhigai Bhavan (Restaurant) (2025-01 – Present)

• Successfully running Podhigai Bhavan restaurant, managing end-to-end operations.
• Handled kitchen team, staff scheduling, training, and performance monitoring.
• Managed procurement of groceries and inventory with cost optimization.
• Implemented standard operating procedures to ensure quality and consistency.
• Handled customer service and feedback to enhance customer satisfaction.
• Upsold and promoted food products to increase average order value and sales.
• Managed daily sales, reports, and overall profitability of the restaurant.

Business Development Executive at Zomato (2024-01 – 2025-01)

• Acquired and onboarded new restaurant partners.
• Negotiated commercial agreements and managed key accounts.
• Planned and executed promotional campaigns to increase order volume.
• Analysed partner performance using Excel and Google Sheets.
• Improved partner visibility and contributed to revenue growth.

Senior Sales Executive at Swiggy (2022-01 – 2024-01)

• Conducted 80-90 in-person meetings every month in assigned territory.
• Managed restaurant onboarding and long-term partner relationships.
• Negotiated commercial agreements and resolved partner queries.
• Delivered product demonstrations and performed ROI analysis.
• Prepared sales reports and tracked performance using Excel & Google Sheets.
• Consistently achieved monthly sales and activation targets.

Account Receivable Associate at Omega Healthcare (2019-01 – 2021-01)

• Followed up with US insurance companies for claims and payment status.
• Handled denial management, appeals, and corrections.
• Maintained accurate billing documentation and ensured timely payments.
• Achieved collection and productivity targets consistently.
• Ensured compliance with HIPAA guidelines and company policies.

Bachelor of Computer Science in Computer Science – VLB Janakiammal College of Arts & Science, Coimbatore (2015-01 – 2018-01)