RELATIONSHIP EXECUTIVE - SBI Card
(2026-05)
- Onboarding & Documentation
- Assisting with initial card activation, resolving application errors, and ensuring that customers are aware of introductory spending offers and benefits
BUSINESS DEVELOPMENT OFFICER (Remote) - DMX Logistics - Dubai
(2024-09 - 2025-03)
- Identifying and analysing new markets, customer segments, and business opportunities.
- Proactively finding new leads through cold calling, networking
- Keeping up to date with competitor strategies, industry trends, and client needs.
- Calling prospects to introduce products, services, or special offers
SALES AND CUSTOMER RELATIONSHIP OFFICER - Prime9 Technology - Dubai
(2020-09 - 2024-03)
- Proactively engaging with key clients to understand their needs and foster brand loyalty.
- Serving as the primary point of contact for customer complaints, ensuring swift and satisfactory resolutions.
- Leading, mentoring, and motivating a team of sales and marketing professionals.
- Developing and implementing sales and marketing strategies.
- Tracking team performance, providing feedback, and implementing performance improvement plans.
- Collaborating with other departments, such as product development and customer service, to ensure a cohesive approach to sales and marketing.
SALES PROMOTER - Kerala Naturals - Kottayam
(2018-07 - 2020-05)
- Customer Engagement & Sales
- Product Demonstrations, Customer Service & Relations Maintaining in-depth, up-to-date knowledge of the product range and services
