Gourav Bansal

Associate Lead – Line Haul Operations at Shadowfax. Manage operations across 150+ vehicles and 156+ line-haul lanes across Jaipur, Udaipur, and Jodhpur, leading a 12-member team and coordinating with 100+ hubs and 100+ FTL vendors. Skilled in STP/STA/ETT performance tracking, RCA, pendency control, escalation resolution, and vendor/driver coordination. Maintains 93–98% STP/STA performance across daily operations.

Associate Lead – Line Haul Operations - Shadowfax Technologies Limited - Jaipur, Udaipur, and Jodhpur

(2026-02)

• Work across a network of 150+ vehicles and 156+ line-haul lanes, monitoring 60–80 vehicles and assigned lanes daily.
• Lead a 12-member team through daily task allocation, execution follow-up, shift coordination, and performance monitoring.
• Coordinate with 100+ hubs and 100+ FTL vendors for vehicle placement, dispatch, movement, and operational recovery.
• Drive consistent STP/STA performance through proactive tracking, driver coordination, and vendor follow-up.
• Maintain shipment pendency at ~200 against an overall volume of 4,000–5,000 shipments across Jaipur, Udaipur, and Jodhpur operations.
• Resolve high-volume escalations involving vehicle delays, GPS/driver issues, vendor non-compliance, and hub/route exceptions; support RCA and corrective actions.
• Support vendor performance reviews, penalty/termination escalations, ad-hoc vehicle planning, and vehicle-utilization improvement.

Team Leader – Line Haul Operations - Shadowfax Technologies Limited - Jaipur, Udaipur, and Jodhpur

(2025-06 - 2026-02)

• Managed daily line-haul tracking, STP/STA/ETT follow-up, shift handovers, MIS reporting, and operational exception handling.
• Coordinated with drivers, vendors, and hub teams to resolve delays, clear pendency, and maintain service continuity.

Bachelor of Computer Applications - BCA - Capital University

12th – HSC - PCM - Saraswati Modern Sr. Sec. School, Bansur (Alwar) (2017)

10th - Rajasthan Public Sr. Sec. School, Paota (Jaipur) (2015)