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Greeshma B

Greeshma B

mArketing Ops| Customer Success| CRM Specialist

Bengaluru - Brookfield GCC13 INR/hourMember since July 20, 2026
Marketing OperationsMarketing AutomationCustomer.ioGHLZoomInfoApolloLinkedIn Sales NavigatorCrunchbaseZapierData AnalyticsTableauLooker StudioMailmodoLemlistSensor Tower
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About

Marketing Operations and Lead Generation specialist with 6+ years designing and executing campaign strategy, CRM automation, and demand generation programs across SaaS, Healthcare, and Ecommerce (part of an 8+ year career spanning Marketing Operations, Data Analytics, and Customer Success). Skilled in building scalable outreach systems, optimizing funnels with data-driven insights, and partnering cross-functionally to accelerate pipeline growth across US and EMEA markets.

Experience

Consultant, Healthcare Lead Gen & Growth Ops at Headlamp Health (2025-07 – 2026-04)

Board-level reporting

  • Built qualified healthcare lead pipelines across SMB, Mid-Market, and Enterprise segments
  • Managed CRM imports, enrichment, segmentation, and campaign workflows in Customer.io, including full data migration
  • Designed automation workflows for onboarding, trial reminders, and patient lifecycle milestones
  • Delivered board-level reporting on outreach performance and competitor activity
  • Planned content calendars and crafted subject lines/emails aligned to brand positioning
  • Prepared marketing ops PPTs for leadership and board reviews
  • Conducted patent research, fundraising insights, and competitor analysis as ad-hoc strategic projects

Business Analyst at Poolday.ai (2024-02 – 2025-11)

Pipeline & forecasting accuracy

  • Generated qualified B2B leads monthly using ZoomInfo, Apollo, Crunchbase, Sensor Tower, and LinkedIn Sales Navigator
  • Executed multi-channel outreach campaigns via Mailmodo, Lemlist, and GoHighLevel (GHL), optimized through A/B testing
  • Maintained HubSpot CRM hygiene and enriched lead records with verified LinkedIn data for improved targeting
  • Led CRM data migration and reporting to support accurate pipeline visibility and sales forecasting
  • Tracked and analyzed campaign performance metrics to inform lead generation and marketing operations strategy

Growth Data Specialist, Demand Generation at Turing (2022-10 – 2023-10)

Conversion rate optimization

  • Supported demand generation initiatives for tech/SaaS clients across the US market, driving qualified lead volume
  • Built and executed email marketing campaigns as part of marketing operations workflows to nurture leads through the funnel
  • Analyzed campaign and operations data to identify performance trends and optimize key marketing KPIs
  • Managed CRM lead tracking and follow-up cadences to improve conversion rates
  • Designed Zapier marketing automation workflows to streamline CRM updates and reduce manual ops tasks

Business Intelligence Specialist at Jordyblue (2020-08 – 2022-09)

Marketing & sales ops efficiency

  • Conducted competitor and audience research to inform ecommerce marketing and SEO strategy
  • Built Tableau and Looker Studio dashboards to track ecommerce marketing and sales performance
  • Cleaned and analyzed B2B, B2C, and ecommerce data to uncover insights supporting marketing and sales ops decisions
  • Automated recurring marketing and sales ops reporting workflows using Zapier to reduce manual work
  • Supported sales operations by tracking customer satisfaction and billing transparency alongside marketing initiatives

Education

Bachelor of Engineering in Electronics & Communication – Sir MVIT, VTU, Karnataka, India (2014)

Skills

mArketing OpsCustomer SuccessCRM Specialist

Reviews

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