Guddy Raha

Professional office support specialist prepared to streamline administrative tasks and support team efficiency. Deep experience in handling data management, coordinating schedules, and maintaining records. Known for collaborative spirit and reliability in meeting changing needs with precision and adaptability.

Back Office Assistant - Greenewar Revolution Pvt Ltd - Kolkata, India

(2024-10 - 2026-04)

• Managed data entry and maintained accurate records using company-specific software.
• Streamlined communication between departments to facilitate timely information sharing and collaboration.

Computer Billing Operator - Vidyarthi Kendra Pvt Ltd - Kolkata, India

(2023-01 - 2024-07)

• Processed billing transactions efficiently, ensuring accuracy and compliance with company policies.
• Trained new staff on billing software and operational procedures, fostering a culture of continuous learning.
• Ensured timely payments with consistent follow-ups on outstanding invoices and establishing payment plans for clients.

Relationship Manager - GST Mitra Kendra - Kolkata, India

(2020-10 - 2022-03)

• Developed and maintained strategic client relationships to enhance customer satisfaction and retention.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.

HR Recruiter - Ma Durga Consultency - Kolkata, India

(2019-05 - 2020-03)

• Led full-cycle recruitment processes, enhancing talent acquisition strategies and candidate experience.
• Collaborated with hiring managers to identify staffing needs and create targeted job descriptions.
• Streamlined onboarding processes, improving new hire integration and retention rates.
• Mentored junior recruiters, fostering professional growth and enhancing team effectiveness.
• Verified applicant references and employment details.

High School Diploma - Surah Kanya Vidyalaya (2012-02)