Sr. Manager PMP Certified (Delivery Excellence)
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Sr Manager |Certified PMP ®| Delivery Transformation & Quality Engineering Management
Delivery Excellence &
➢ Account Management
➢ Project Transformation
➢ Software Test Strategy
& Planning
➢ Testing Life Cycle
Software Design &
➢ Testing Tool
➢ Requirement Gathering
& Analysis
➢ SLA Management
Release & Change Mgt.
➢ Cross-Functional
Building & Leadership
Sr Manager |Certified PMP ®| Delivery Transformation & Quality Engineering Management
Overall 17 years of experience working with Qualitest Group Pvt Ltd
Accomplished and result-driven Quality Assurance management professional with over 16 + years of experience in quality assurance, delivery excellence and account management.
➢ Hands-on manager with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity.
➢ Highly adept at developing and implementing test strategies, operational procedures, and quality methodologies to support development and release of business applications in the international geographically dispersed company.
➢ Strong knowledge in understanding Business specifications, testing requirements and developing detailed Test plans, Test scripts/scenarios and
Estimations.
➢ Experienced in leading Agile development/testing projects, familiar with
Agile Methodologies and experienced scrum master.
➢ Strong work experience in implementing CI/CD process using Git, Jenkins.
Excellent communication, organizational and debugging skills, ability to handle multiple teams and projects simultaneously.
➢ Collaborate with Business teams, Product managers, engineers, Support and
Sales to prioritize assignments and manage successful delivery.
➢ Proven knowledge of all stages of Software Development Life Cycle (SDLC),
Software Testing Life Cycle (STLC) and experienced in methodologies like
Waterfall, Iterative and Agile (SCRUM)
➢ Attaining experience of working on various testing as Functional Testing,
Content Testing, Regression, Retesting, Test Cases, Test Plan creation, Black-
Box Testing, Bug Tracking, Demo Session, GUI Testing and Security Testing
➢ Technical savvy professional having exposure in Bug/Project Tracking Tools:
JIRA, Bugzilla, Watson; Operating Systems: Windows, Mac, Android Tools –
POSTMAN, Dbeaver, Eclipse
➢ Expertise in end-to-end implementation of various projects - Designing,
Development, Implementation/Testing of software applications.
➢ Skilled at monitoring & delivering high-quality customer experience,
Elevating customer satisfaction, while adhering to the SLAs and work processes, with effective resolution of escalations within turnaround time
➢ Strong problem solving & technical skills coupled with decision making for enabling effective solutions for high customer satisfaction & low operational costs.
