Gunjan Dhiman

To contribute vigorously towards the growth of an organization. To obtain an apt rank in company & serve the company to the best of my knowledge. Capacity to learn and use new found knowledge concisely and accurately.

Always looking forward for professional growth and new challenges. Equipped with strong skills in leadership, problem-solving and strategic planning. Effective in managing workload in fast paced environment.

Contribute to the success and growth of the organization being a positive catalyst and essential ingredient in growth process by using my knowledge in pursuit of excellence. As a dedicated and results-driven professional with extensive experience in process optimization, property management, and conflict resolution, I am eager to bring my expertise to your esteemed team. My passion for enhancing operational efficiency and fostering positive relationships aligns perfectly with your organization's goals.

I am excited about the opportunity to contribute my skills and drive success in a collaborative environment, ensuring exceptional outcomes for both clients and the team.

Chief Resolution Officer at AMB Logistics (2022-06 – Present)

• Oversee and manage the company's claims operations, ensuring efficient resolution and compliance with regulatory standards.
• Handle all legal aspects related to claims and dispute management, coordinating with legal teams, external counsel, and regulatory bodies.
• Develop and implement strategies to reduce claim resolution time and improve client satisfaction.
• Lead a cross-functional team to ensure timely and accurate claim settlements.
• Prepare and review legal documents, settlement agreements, and risk assessments to safeguard company interests.
• Collaborate with senior management to design policies that enhance operational efficiency and minimize legal exposure.

Property Manager at ESSAR SINAGE (2018 – 2021)

• Prepared and managed annual budgets, reducing operational costs without compromising service quality.
• Conducted regular property inspections to ensure safety, compliance, and maintenance standards.
• Supervised and trained on-site staff and vendors.
• Oversaw lease agreements, ensuring compliance with regulations and timely renewals.
• Ensured all local, state, and federal housing regulations were met, avoiding fines or legal issues.

Process Specialist at AVAYA (2013 – 2016)

• Responsible for delivering the performance of processes.
• Maintain Vendor OEM Billing using SAP.
• Processing and maintaining invoice for OEM Vendors.
• Identifying prospects in the project and analyse project data.

B. Tech. in Computer Science – ICL Institute of Engineering And Technology (2012)

Class XII – Kurukshetra University (2008)

Class X – Dayanand Model Sr. Sec School (2006)