Product Adoption specialist at Keka HrPayroll (2026-02 – 2026-06)
- Analyzed client HR structures and organizational workflows to design and execute tailored Keka portal setups.
- Resolved complex functional queries and cleared system doubts related to payroll processing, leave management, attendance policies, and core HR.
- Configured and troubleshooted attendance tracking mechanisms, including shift rosters, regularization rules, and biometric device setups.
- Diagnosed and resolved advanced product issues raised via support channels, owning the problem from ingestion to final closure.
- Gathered customer feedback regarding platform limitations, collaborating with internal engineering teams to guide future software updates.
Process Executive at Cognizant Technology solutions (2024-09 – 2025-03)
- Processed financial transactions, including accounts payable, accounts receivable, and general ledger entries, ensuring compliance with SOPs.
- Provided operational support for Google transactions, verifying payment details to ensure funds were accurately routed to the correct recipient.
- Reviewed and validated financial data, invoices, and billing records to identify and resolve discrepancies before processing.
- Reconciled bank and vendor statements to maintain accurate financial reporting and catch payment errors.
- Resolved customer and vendor queries regarding billing, payments, and account status within agreed timelines.
Junior Accountant at Kunthunath Polymers (2023-08 – 2024-08)
- Managed end-to-end accounting operations, data entry, ledger maintenance, and voucher management using Tally ERP/Prime.
- Processed IndiaMART platform transactions, including merchant payments, vendor payouts, and sales invoices.
- Conducted periodic ledger, bank, and payment reference reconciliations to resolve settlement errors and discrepancies.
- Generated financial statements, outstanding payment reports, and tax compliance data directly from Tally.
- Resolved vendor and internal stakeholder queries regarding billing, invoicing, and payment processing.
Tax Consultant at Ca Bhupendra Bhandari Firm (2022-09 – 2023-07)
- Prepared and filed individual income tax returns (ITRs) and managed new user registrations on the Income Tax portal.
- Assisted in preparing financial data, ledgers, and supporting documentation required for income tax audits of regular accounts.
- Maintained accurate books of accounts, day-to-day data entry, and ledger maintenance for various firm clients.
- Conducted periodic bank and ledger reconciliations to identify and resolve accounting discrepancies or errors.
- Verified client transaction details and billing records to ensure accuracy before final compliance filing.
