Gurpinder Kaur

Two years’ Experience as a Dispatching and Billing Coordinator at Maritime Ontario. Also have experience in Customer Service, Computers, Data Entry along with some accounting and other aspects of office work.

Dispatching and Billing Coordinator - Maritime Ontario

(2022-02)

• Responsible for pickup and delivery of freight to Customer locations.
• Creating outbound paperwork
• Responsible for Temp checks
• Receiving inbounds in the system, noting any discrepancies
• Notify LCL of any shortages or overages.
• Provide answers to LCL Queries.
• Update bookings in C3 for inbound loads and Create Bookings for Outbound loads in C3
• Assisting operations with OS&Ds
• Coordination of outbound equipment.
• Timely and efficient dispatch to ensure a high service standard with our customers.
• Maintain discipline with our contractors.
• Communicate with drivers at defined intervals to manage service expectations and identify problems.
• Utilize drivers and equipment efficiently.
• Receive and respond to calls from customers and our customer service group.
• Monitor assets to ensure that equipment is being utilized.
• Terminal complies with government legislations, including Canada Gap, CFIA and HAACP.
• Status updates with Maritime Ontario and Loblaws Software, including C3 and Truck Mate

Frond End Cashier - Popeyes Louisiana Kitchen

(2021-09 - 2022-01)

• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Follow proper safety procedures when handling and/or preparing food
• Process transactions of customers on a point-of-sale (POS) register

Cook and Cashier - Pizza Hut Lachine

(2020-12 - 2021-08)

• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Prioritize your work according to the kitchen and dining guest needs
• Establish strong communication and rapport with leaders and co-workers

Receptionist Cum Computer Operator - Hotel Ranvir Prime

(2016-07 - 2019-05)

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
• Coordinates the booking and setting up of rooms
• Provides support for teams when necessary
• Takes customer complaints or issues and pass them on to the appropriate parties
• Organizes and files company documents either electronically

Post Graduate Diploma - Web Development and Digital Marketing (LEA.CX) - MCIT (Montreal College of Information Technology) - Montreal, Quebec (2019-11 - 2021-11)

Bachelor of Technology - Information Technology (B. Tech IT) - CT Institute of Engineering Management & Technology, Shahpur, Jalandhar (I.K.

Gujral Punjab Technical University

Jalandhar) - Shahpur, Jalandhar, India (2013-08 - 2016-04)

Diploma - Information Technology - CT Polytechnic College, Shahpur, Jalandhar (Punjab State Board of Technical Education and Industrial Training) - Shahpur, Jalandhar, India (2010-08 - 2013-05)