Hamdhah Sherin

Motivated Travel and Tourism Management graduate with experience in customer service, documentation support, and digital government services. Strong communication, customer-handling, and organizational skills with a keen interest in developing professional expertise and contributing to organizational success

Travel Consultant - Madison Fly - Ernakulam, Kerala

(2026-06)

• Managed customer travel inquiries and recommended suitable travel packages and itineraries.
• Assisted with flight, hotel, transportation, and tour bookings.
• Prepared quotations and coordinated with travel service providers.
• Guided customers on visa requirements and travel documentation.
• Handled booking changes, cancellations, and customer concerns.
• Maintained booking records and ensured timely follow-up with clients.
• Delivered professional customer service while supporting sales and business targets.

Customer Service Assistant - CSC Center (Common service Center) - Local Govt Service Center - Malappuram, Kerala

(2021 - 2023)

• Assisted customers with digital services and documentation support.
• Provided guidance for online applications and government service processes.
• Developed communication and customer handling skills.

B.A. - Travel and Tourism and Management - CPA College of Global Studies (2023 - 2026)

Higher Secondary Education - Khidmath Islamic women's College (2021 - 2023)

SSLC - Malabar English High School Pothanoor (2021)