Hameedhullah .j

Data Analyst with over 2 years of experience in data analysis, statistical modeling, and business intelligence, complemented by experience in mutual fund customer service and financial operations at CAMS. Skilled in Python, SQL, Excel, CRM applications, stakeholder management, and business analytics. Experienced in resolving investor queries, coordinating with brokerage and back-office teams, and delivering data-driven business solutions.

Senior Executive – Mutual Fund Customer Service (Brokerage Team) at Computer Age Management Services (CAMS) (2025-05 – Present)

• Managed email-based support for distributors and brokerage partners, resolving financial and non-financial queries through CRM while ensuring compliance with agreed turnaround times (TAT).
• Coordinated with back-office teams, Asset Management Companies (AMCs), and internal stakeholders to resolve broker code, purchase, posting, payment, and account-related queries before communicating accurate updates to the relevant teams.
• Maintained high standards of professional email communication, ensuring timely query resolution, accurate case documentation, and adherence to AMC service level agreements (SLAs) and operational guidelines.

Software Engineer (SAP ME/MII) at Tech Mahindra Ltd (2022-05 – 2023-06)

• Developed real-time dashboards and automated reports to monitor manufacturing KPIs.
• Integrated SAP ME/MII systems to improve operational data flow and reporting efficiency.
• Worked with cross-functional teams to troubleshoot production issues and optimize business processes.

Data Analyst at Cmots Infotech Pvt Ltd (2020-01 – 2022-04)

• Performed exploratory data analysis using Python, SQL, and Excel to identify business trends and financial insights.
• Built analytical models and validation frameworks to support credit risk assessment.
• Prepared dashboards and reports for financial clients to support data-driven decision making.

B.Sc. in Actuarial Mathematical Science – Bishop Heber College (2016 – 2019)