Hardayal Padda

B.Com Graduate, with 11 years of experience in finance sales and collection. Looking for a career in a reputed corporate with professional work culture along with Learning and Growth Opportunity.

Assistant Business Manager - Shriram Finance Ltd - Vashi, Navi Mumbai

(2014-03 - 2026-01)

Joined March 2014 as Jr Relationship Executive with grade Op1. Promoted in 2016, 2018, 2021 and 2023 to Assistant Business Manager with Op4.

• New Customer acquisition from Dealer's, Used Vehicle business from Market & DSA PRODUCTS: Articulated Vehicle, HGV, MHCV, PASSENGER/PVT CAR, GI, LI, Working Capital Loan AND Business Loan
• Handling portfolio of customers, including Running, Hard Bucket, Expired & Seize & sold
• Collection and recovery of default cases EMI's every month from customers. To Provide service of working capital product (Tyre loan, Fuel loan, Life insurance, Vehicle insurance, Challan discounting)
• Handling vehicle seizing and Recovery management activities
• Handling the PDD & Queries related to Disbursed files
• End to end co-ordination of disbursement process with Branch back-office team
• Looking into Branch Portfolio of hard recovery cases where Asset is already recovered and sold in auction for loan
• Recovery due to nonpayment of EMI

Team Executive - First Source Solutions Limited - Aroli Navi Mumbai

(2010-09 - 2013-02)

• Team Management
• Handling Team of 15 -20 associate
• Handling other departments such as LIC and axis bank credit cards, Debit cards Blocking department
• Take care of service level and publish report on daily base
• Handling client and manager Escalation calls and solves their query
• Generating Sale form existing customer as well as new customer
• Conduct training for new batches and as well as tenure associates

Customer Response Executive - Sparsh BPO Limited - Govandi Navi Mumbai

(2007-03 - 2008-10)

• Worked off role for Tata AIG in sale department
• Same time use to take and solve customer dispute and query regarding their policy
• Acquiring new client for liability product non-life insurance
• Generating Sale form existing customer as well as new customer
• Handling public relationship and solving queries

Graduate in Commerce - Commerce - Ramanand Arya D.A.V College, Mumbai University (2005-03)

HSC - Ramanand Arya D.A.V College, Mumbai University (2002-02)

SSC - Guru Gobind Singh English High School, Maharashtra Board (2000-03)