Hari Krishnan

Fleet-technology professional with 3+ years of direct, on-the-ground experience working alongside dispatchers, fleet operators, and drivers at Wheelseye Technology, India's largest fleet-tech platform. Skilled at translating customer pain points into actionable insights, partnering cross-functionally with engineering and data teams, and using CRM and performance data to drive measurable account and product outcomes. Strong foundation in market research, data-backed decision-making, and stakeholder communication, with a track record of running structured feedback loops between customers and internal teams.

Key Account Manager at Wheelseye Technology (2026-01 – Present)

• Worked directly with 750+ fleet operators, dispatchers, and logistics businesses on Wheelseye's fleet-tech platform, gathering first-hand feedback on product workflows used daily by drivers and back-office teams.
• Identified recurring customer pain points and translated them into upsell and process recommendations, contributing to a 20%+ increase in account-level revenue.
• Partnered with internal teams to relay structured customer feedback, supporting a 95%+ client satisfaction score and informing prioritization of feature improvements.
• Built and maintained CRM dashboards and weekly performance reports, using data to guide account strategy and surface trends to stakeholders.
• Led onboarding and training for new clients on platform features, reducing time-to-value and identifying friction points in the existing user workflow.

Sales Executive at Indian Oil Corporation (2021-01 – 2022-12)

• Planned and executed data-driven campaigns across 150+ corporate fleet accounts, achieving a 15% uplift in fleet-card program adoption.
• Conducted market research and CRM segmentation to generate 130+ B2B leads, boosting sales by 30%.
• Delivered weekly performance reporting to senior management and ran hands-on product training sessions for clients.
• Used analytics-driven strategies to optimize client fuel spend by 18%, improving customer satisfaction by 25%.

Business Development Associate at BYJU'S (2022-06 – 2022-10)

• Ran product demonstrations and consultative sessions to match offerings to client needs.
• Conducted market research to identify new leads, contributing to pipeline growth.
• Coordinated with internal teams to align sales efforts with brand and product goals.

Master of Business Administration in Marketing & Innovation – IILM University (2023 – 2025)

Bachelor of Commerce in Finance & Taxation – Chinmaya College of Arts, Commerce & Science (2017 – 2020)