Hari Kumar prathip

M.Tech graduate with 2+ years of technical support experience and Data Analyst internship experience. Skilled in SQL, MySQL, Advanced Excel, Power BI, Power Query, DAX, data cleaning, visualization, KPI reporting, statistical analysis, and root cause analysis. Experienced in converting raw data into actionable business insights and supporting data-driven decision-making.

Data Analyst Intern (Part-time) at Rubixe AI Company (2026-06 – 2026-08)

SQL — Excel — Power BI

• Cleaned and analyzed datasets using SQL, Excel, Power-BI
• Created 5+ interactive Power BI dashboards and KPI reports to present business trends and insights.
• Applied statistical methods and K-Means clustering for customer and business analysis.

Associate Technical Support Engineer at Lenovo Client (2024-05 – 2026-08)

Technical Support — Excel — Data Management — RCA(Root Cause Analysis)

• Handled and analyzed 100+ technical issues per month and identified recurring problems.
• Managed 500+ work orders and technical records in Excel using sorting, filtering, and data management.
• Performed root cause analysis and documented troubleshooting steps, findings, and resolutions.
• Collaborated with 10+ cross-functional teams to support issue resolution and service operations.

M.Tech in VLSI Design & Embedded Systems – REVA University, Bengaluru (2023)

B.Tech in Electrical & Electronics Engineering – REVA University, Bengaluru (2021)