Hari Prakash Lodhi

Results-driven Warehouse Operations Professional with 6+ years of experience specializing in, inventory management, and quality assurance within high-volume e-commerce environments. Proven track record at Flipkart leading large teams (up to 50 members), optimizing 3PL shipment processing, and enforcing strict SOP compliance. Adept at utilizing continuous improvement methodologies, including 5S and Lean Six Sigma, to streamline reverse logistics (RVP/RTO), optimize packaging metrics, and eliminate operational defects.

Quality Assurance Executive (FSC & Alphalite Seller Audit) - Flipkart - Gurugram, Haryana

(2024-09)

• Compliance Enforcer: Spearhead comprehensive quality audits for sellers, ensuring 100% compliance with Flipkart's stringent operational and product standards.
• Process Optimization: Monitor and maintain robust quality control procedures, reducing merchant errors and improving overall customer satisfaction metrics.
• Audit Leadership: Design, implement, and oversee localized audit workflows to systematically identify and resolve supply chain bottlenecks.

IRT Supervisor (Issue Resolve Team - P2D) - Flipkart - Gurugram, Haryana

(2019-01 - 2024-08)

• Lean Six Sigma Yellow Belt Project (LBH Pendency Reduction): Successfully executed a process improvement project using the DMAIC framework to eliminate backlogs (LBH Pendency) in capturing package dimensions (Length, Breadth, Height); analyzed process bottlenecks to streamline data logging, resulting in faster inventory turnaround and reduced cycle times (Project complete; certification).
• Team Leadership: Managed and motivated a high-performing team of 50+ members; strategically allocated manpower based on fluctuating daily workloads to meet strict dispatch deadlines.
• Discrepancy Resolution: Partnered with the Inventory Management Team (IMT) to investigate and resolve complex wrong-pick and short-pick cases, drastically reducing inventory variance.
• Quality & Returns Management: Oversaw end-to-end Outward QC (Quality Check) and RVP(Return to Customer) processes, ensuring zero-defect dispatches.
• Onboarding & Training: Designed and executed a 2-day training and onboarding program for new hires, accelerating time-to-productivity.

Bachelor of Arts - Arts - Mahatma Jyotiba Phule Rohilkhand University (MJPRU) (2019)

Higher Secondary - UP Board (2014)

High School - UP Board (2012)