Senior Executive- Technology at Green Agrevolution Pvt Ltd (2025-04 – Present)
- Infrastructure Management: Oversee server infrastructure and Synology file servers, maintaining 99.9% system uptime and ensuring secure, high-speed data access for the organization.
- Security & Network: Administer Sophos Firewalls and monitor SQL-based web environments to prevent unauthorized access and optimize network performance.
- Vendor & Documentation: Manage high-level vendor relationships for hardware procurement and maintain rigorous documentation for system audits and compliance.
Executive- Technology Support at Accurate Background Business Processing (2024-07 – 2025-03)
- Technical Troubleshooting: Resolved complex hardware and software failures for executive-level staff, ensuring zero disruption to critical business operations.
- Systems Training: Managed core IT systems and developed targeted training modules that increased staff technical proficiency by roughly 20%.
- Cross-Functional Collaboration: Partnered with vendors and internal IT teams to resolve enterprise application issues and cloud-based hardware synchronization.
- Project Leadership: Led small, cross-functional teams to deploy technical updates and infrastructure improvements within strict project deadlines.
MAC Support at Renovision Automation Pvt Ltd (2023-10 – 2024-07)
- JAMF Migration: Executed a large-scale JAMF migration for macOS device management, facilitating the seamless transition and integration of over 500+ assets.
- MDM Administration: Managed Mobile Device Management (MDM) for macOS devices, ensuring 100% adherence to corporate security protocols and compliance standards.
- System Configuration: Configured and deployed hardware and user policies with minimal downtime; provided high-tier technical support via a structured ticketing system.
- User Experience: Delivered on-site "walk-in" technical support, resolving hardware and software issues promptly to maintain high levels of employee productivity.
Systems Engineer at RCS Tech (2022-05 – 2022-11)
- Linux Administration: Managed enterprise Linux server environments, implementing PXE (Preboot Execution Environment) to automate and streamline system upgrades.
- OS Migration: Led a successful CentOS to Fedora upgrade project, ensuring data integrity and enhanced system performance across the network.
- Downtime Mitigation: Troubleshot complex system bottlenecks and hardware failures promptly to maintain continuous operations during critical upgrade cycles.
Desktop Support Engineer at Infocom System (2021-08 – 2022-04)
- Incident Management: Minimized downtime by resolving hardware and software issues through effective front-end technical support.
- Network Connectivity: Addressed voice and data network connectivity issues to maintain stable performance across all desktop systems.
- System Maintenance: Ensured optimal hardware performance by performing regular installations, updates, and desktop health checks. Analyzed data to support operational planning and strategic decision-making.
