Sunil Dinku

To work in a challenging environment that promises growth as well as an opportunity to learn more and shoulder the responsibilities effectively and efficiently to contribute towards the growth of organization with the skills I possess and have developed.

Senior Process Executive - Cognizant Technology Solutions

(2021-08-16 - 2025-06-10)

Acting as a Mentor handling a span of 17-18 HC in the Team. Maintaining quality in the work and taking initiatives to improve operational metrics like Productivity, TAT. Performing quality checks and spot checks, implementing effective management changes and providing feedback to team members. Assisting the team with process knowledge and performance and taking corrective actions where necessary or making incremental improvements. Trained NHT Batches.

• Having a good knowledge about GIS and OSM (Open Street Maps).
• Worked as a T2 POI Editor as it is a process of working on sensitive POI'S and on all steps of Map making.
• Modeled the driving destinations for the Various English speaking countries, like creation of access points, walking destinations, driving destinations using Open Fusion X tool and worked in POI's for the complete maps making it user friendly.
• Currently acting as a Mentor where handling a span of 17-18 HC in the Team.
• Having good interpersonal and people management skills with problem solving skills.
• Taking Initiative as an internal trainer for all the workflows whenever there is a requirement within the process.
• Maintaining the Quality in the work and taking initiatives to improve operational metrics like Productivity, TAT etc.,
• As a Mentor Performing quality checks and Spot checks, implementing the effective management changes and providing feedback to the team members to enable them to improve their Performance.
• Assisting the team with the process knowledge and performance and taking corrective actions where necessary or make incremental improvements.
• Trained the NHT Batches.

Junior Resource Specialist - Yochana IT Solutions

(2019-09-16 - 2020-04-04)

BSC - MSCS - Sri Sai Degree College (2016)

Intermediate - MPC - Sri Gayatri Junior College (2013)

SSC - SSC - St. Domnics High School (2011)