Hariharan.R

Results-driven Finance Professional with 4.5 years of experience in Order-to-Cash (O2C), Accounts Receivable, Billing, Collections, Cash Application, and Financial Reporting. Strong expertise in receivables management, aging analysis, customer reconciliation, dispute resolution, month-end close, MIS reporting, and stakeholder management with consistent SLA/KPI adherence and process improvement focus.

Finance Executive – Order to Cash (O2C) - HTC Global Services - Chennai

(2025-02)

• Managing a USD 7.2 Million customer portfolio, driving collections performance and maintaining 99.1% process accuracy across billing, cash application, and collections.
• Executing end-to-end O2C activities including billing, cash application, collections, account reconciliation, and dispute management.
• Performing proactive follow-ups on overdue invoices to improve collection efficiency and reduce aging balances.
• Conducting customer and bank reconciliations to ensure financial accuracy and timely issue resolution.
• Preparing MIS reports, collection summaries, and financial updates for management review.
• Supporting audit requirements and ensuring compliance with internal controls and financial processes.
• Collaborating with cross-functional stakeholders to resolve customer queries and streamline O2C operations.

Finance Executive – Order to Cash (O2C) - HCL Technologies - Chennai

(2022-01 - 2025-02)

• Managed end-to-end O2C operations including billing, invoicing, cash application, collections, and customer account management.
• Handled high-volume Accounts Receivable portfolios while ensuring timely collections and accurate financial postings.
• Performed customer account reconciliations, dispute resolution, and invoice validation to maintain financial accuracy and customer satisfaction.
• Prepared aging analysis, MIS reports, and variance analysis to support management decision-making and cash flow tracking.
• Collaborated with internal stakeholders and customers to resolve disputes and reduce overdue balances.
• Supported month-end close activities through reconciliations, reporting accuracy, and SLA adherence.
• Monitored unapplied cash and ensured timely allocation of customer payments.
• Contributed to process improvement initiatives that reduced manual effort and improved operational efficiency.

Bachelor of Commerce - General - Patrician College of Arts and Science (2018 - 2021)