Siva Balan

Order-to-Cash professional with 2 years of hands-on experience managing the end-to-end O2C cycle — order processing, billing, invoicing, and collections using SAP ByDesign, and Tally Prime. Skilled in maintaining accurate master data, reconciling transactions, and ensuring data consistency across systems to support efficient order management and revenue recognition. Detail-oriented, deadline-driven, and comfortable working under pressure within structured guidelines to deliver accurate, timely financial operations support.

Business Development Manager (Order Management Operations) - Podaran Foods India Pvt. Ltd. - Tiruppur (Snacks Division)

(2023-06 - 2025-06)

• Managed end-to-end Order-to-Cash operations including order processing, billing, invoicing, and payment collection, ensuring accurate and timely revenue flow.
• Maintained and updated customer, product, and pricing master data in and SAP ByDesign to ensure data consistency and accuracy across systems.
• Used SAP and Tally Prime for sales order entry, billing, inventory tracking, and sales reporting, supporting reliable financial record-keeping.
• Reconciled transactions and resolved data discrepancies, reducing outstanding dues and improving collection turnaround within the O2C cycle.
• Partnered with distributors and internal stakeholders to resolve order, billing, and market-related issues, ensuring smooth operations and client satisfaction.
• Led a sales team across multiple territories, consistently meeting monthly and quarterly targets through disciplined order and account management.
• Prepared and maintained professional documentation and operational reports using MS Excel, Word, and PowerPoint.

Master of Business Administration - MBA - K.S.

Rangasamy

Arts and Science College, Periyar University (2023)

Bachelor of Business Administration - BBA - Nandha Arts and Science College, Bharathiar University (2021)

Higher Secondary Certificate - HSC - Navarasam Matriculation Higher Secondary School, State Board (2018)