Haritha V

Servant-leader and Certified Scrum Master (PSM I, PSM II, SAFe) with over 11 years of IT experience, including over 5 years as a Scrum Master, driving Agile transformation in distributed, high-stakes environments. Proven expertise in establishing Communities of Practice (CoP), scaling Agile through SAFe, and coaching Product Owners on value-driven prioritization (WSJF, OKRs). Skilled in leveraging Kanban and EBM metrics to enhance delivery predictability, improve product quality, and strengthen stakeholder satisfaction.

Scrum Master (SAFe) - Capgemini - Bengaluru, India

(2023-11)

• Coordinated four Agile teams under SAFe for a global initiative, aligning program objectives and reducing dependency-related delays by 30%.
• Championed Agile maturity across the department, improving Cycle Time by standardizing DoR and DoD (Definition of Done) across three teams.
• Represented the team in Scrum of Scrums (SoS) and ART Sync meetings to report progress, address integration risks, and align on release milestones.
• Increased stakeholder transparency by developing automated velocity and burn-down dashboards, providing real-time visibility into project health and delivery timelines.

Scrum Master - Tech Mahindra - Hyderabad, India

(2022-01 - 2023-11)

• Boosted team velocity by increasing the Focus Factor from 50% to 80%; achieved this by eliminating wasteful activities and shielding the team from ad-hoc distractions.
• Reduced sprint spillovers by 30% by introducing a formal Definition of Ready (DoR), ensuring the PO provided high-quality refinement and clear acceptance criteria prior to sprint commitment.
• Conducted workshops on Agile values and principles, Scrum practices, and Design Thinking for new hires and transitioning teams to establish a consistent Agile mindset.
• Introduced Kaizen-inspired retrospectives across 4 Scrum teams, focusing on one measurable improvement per sprint, which reduced sprint-to-sprint carryovers and significantly improved team morale.

Scrum Master - ICICI Bank - Hyderabad, India

(2019-09 - 2022-01)

• Facilitated core Scrum events (Daily Scrum, Sprint Planning, Sprint Review, and Retrospective) for four teams, ensuring strict adherence to timeboxes and fostering a safe environment for open dialogue.
• Acted as a shield for the team by proactively identifying and removing internal blockers and escalating external impediments to management.
• Mediated interpersonal conflicts and resolved long-standing silos between team members through active listening and the establishment of clear working agreements.
• Orchestrated Agile transformation for a core banking modernization program, coached leadership and delivery teams. Improved release frequency and reduced time-to-market by 25%.

Analyst - Accenture Solutions Pvt. Ltd. - Hyderabad, India

(2017-02 - 2019-09)

• Designed and executed manual test cases based on business and functional requirements, ensuring high-quality application delivery.
• Identified, logged, and tracked defects using tools like JIRA, and collaborated with developers to ensure timely resolution.
• Performed functional, regression, and system testing to validate application stability across releases.

PMO - Tech Mahindra (NNV Satish & Co) - Hyderabad, India

(2015-06 - 2017-02)

• Coordinated with delivery managers, program managers, and leadership to track quarterly savings plans, providing detailed analysis of committed vs. actual outcomes.
• Facilitated weekly and bi-weekly meetings with HR, resource managers, and project teams to monitor and fulfill resource requirements across accounts.
• Prepared and consolidated weekly status reports, highlighting key updates, risks, and escalations for stakeholders and clients.

Master of Business Administration - MBA - Osmania University (2012)

Bachelor of Science - Computers - Andhra University (2010)