Harpreet Kaur

Operations and Recruitment Professional with expertise in end-to-end recruitment, business operations, process optimization, documentation, and stakeholder management. Experienced in recruiting talent in India and managing recruitment processes with accuracy and efficiency. Proficient in creating high-impact presentations, proposals, and executive reports with advanced Microsoft PowerPoint skills.

Proven ability to lead cross-functional teams, streamline workflows, strengthen client relationships, and drive operational excellence through effective planning, communication, and execution.

AGM Operations at LEMP Ltd. (2025-11 – 2026-06)

• Managed overall office operations, monitored team performance and implemented process improvements to enhance efficiency and service quality.
• Drafted and managed official documentation including MoUs, Agreements and Partnership contracts with colleges and institutions.
• Represented the organization in seminars, meetings and partnership discussions, effectively communicating business offerings and value propositions.
• Led end-to-end operations for student onboarding and program execution, ensuring smooth coordination between sales, counseling and backend teams.
• Supervised and guided sales and counseling teams to achieve enrollment targets and improve conversion rates.
• Established and maintained relationships with 25+ colleges & institutions and key stakeholders to drive business growth.
• Collaborated with marketing teams to plan campaigns, lead generation activities, and outreach programs.

Branch Coordinator at KarizmaticU (2024-10 – 2025-11)

A service-based startup that helps to transform mind and body, transform life.

• Boosted sales revenue from 25 lacs to 75 lacs annually by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Demonstrated expert program knowledge during client interactions, addressing questions/concerns confidently and offering tailored solutions specifically to their needs.
• Maintaining accurate and efficient records in customer database.

Asst. Research Associate at The Mind Therapy (2023-04 – 2024-09)

• Weekly team performance analysis along with data and create weekly performance dashboards.
• Handled digital marketing taking care of website using Aisensy (WhatsApp integrated software).
• Worked as counselor as first cut further coordinating with psychologists and clients for final counselling sessions.
• Maintained WhatsApp communities to create awareness about mental health, motivate members and help them in healing and improving their mental health conditions as part of digital marketing

Startup at Self-Employed (2021-10 – 2025-05)

Service based startup provided sessions on Public Speaking and Communication Skills.

• Strengthened communication skills through regular interactions with others.
• Worked with Foundations and provided education to under privileged kids.
• Conducted workshops to increase communication skills.

Tutor at Self-Employed (2016-11 – 2019-12)

• Worked closely with University and School students.
• Provided homework assistance using specific curriculum and materials.
• Supported students with helpful study habits and exam strategies.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure

M.Tech in CSE – Guru Nanak Dev University (GNDU) RC, Gurdaspur (2015-06)

B.Tech in CSE – Beant College Of Engineering and Technology(BCET), Gurdaspur (2013-06)