Admin Executive & Accounts - STV Haryana News - Gurugram
(2024-11)
- Managed daily administrative operations to ensure smooth channel functioning.
- Managed accounts payable and receivable ensuring timely processing of invoices and payment.
- Coordinated with vendors and clients regarding billing, payments and reconciliations.
- Handing internal and external communication with client's vendors and stakeholders.
Accounts Manager – Service - ICICI Bank Limited - Mumbai
(2023-07 - 2024-10)
Transaction Banking Department
- Managed the Import Payments desk for corporate clients, ensuring compliance with RBI and international trade policies.
- Acted as the key liaison between Sales, Trade Finance Operations, and Treasury teams to expedite transactions.
- Facilitated smooth execution of delivery orders and shipping guarantees for high-value clients.
- Compliance of documents as per RBI guidelines.
- Handling Bill of entry (BOE) Reconciliation. & Knockoff on daily basis
Front Desk Officer & Customer Service Executive - Hind Terminals Pvt Ltd - Mumbai
(2013-01 - 2023-03)
Shipping & Logistics
- Acted as the first point of contact for clients and internal teams, handling daily communications and coordination.
- Maintained EPABX systems, tracked courier movements, and ensured seamless front office operations.
- Managed office supply inventory and petty cash while ensuring cost-effective procurement.
- Supported HR with onboarding processes and conducted new employee orientation programs.
- Generated and maintained detailed cost sheets, tariffs, and container tracking reports for operational departments.
- Ensured timely customer communication regarding container movements and rail status.
Front Desk & Admin Executive - JP Infra Pvt Ltd - Mumbai
(2011-01 - 2012-12)
Real Estate
- Attended to all booking-related inquiries and maintained CRM records for prospects.
- Maintained staff attendance logs and coordinated with HR for payroll processing.
- Monitored office operations and supervised administrative support per
Associate – Back Office Operations - First Advantage Pvt Ltd
(2010-02 - 2011-12)
- Performed end-to-end background checks for employees of reputed clients such as Intelenet, OCWEN, and TCS.
- Conducted in-depth verification of educational qualifications, employment history, and criminal records.
- Entered and validated data using CSPI software and generated comprehensive verification reports.
- Worked closely with external agencies and clients to meet tight verification deadlines.
Front Desk Executive - Birla Sun Life Insurance Company Pvt Ltd
(2008-01 - 2010-01)
- Provided customer support and office administration at the front desk.
- Managed appointments, documentation, and customer redressals efficiently.
- Maintained reception area and ensured smooth visitor handling.