Harsh Kumar

Proactive and result-oriented IT Administrator with 1+ year of hands-on experience in end-to-end IT infrastructure management, enterprise system administration, and user support. Skilled in managing dual-OS environments (Windows & macOS), deploying enterprise cloud and collaboration tools (Google Workspace, Slack), and overseeing hardware procurement and lifecycle asset management. Proven track record in maintaining high-uptime network architectures, managing vendor relationships, and delivering seamless IT onboarding/offboarding experiences in fast-paced operational setups.

Junior IT & Network Administrator at Eduquity Career Technologies Pvt. Ltd. (2025-04 – Present)

• IT Asset & Hardware Procurement: Managed procurement, allocation, and inventory lifecycle for laptops, desktop systems, accessories, and networking gear across multiple operational hubs.
• Dual-OS System Support & Deployment: Provisioned, configured, and deployed workstations running Windows and macOS for new hires, ensuring adherence to internal IT and security protocols.
• Enterprise User & System Management: Administered user accounts, access controls, and security policies across Google Workspace, Active Directory, and internal productivity tools (Slack, email).
• Vendor & AMC Management: Coordinated directly with hardware vendors, service providers, and OEMs for equipment repair, warranty claims, and cost-effective IT purchases.
• Network Architecture & High-Uptime Support: Maintained 100% uptime for high-stakes, mission-critical examination centers (SSC, IMU) by managing LAN/WAN, TCP/IP, DNS, and DHCP configurations.
• IT Onboarding & Helpdesk Operations: Provided end-to-end technical support, remote desktop assistance, and fast hardware/software diagnostics to resolve daily employee IT issues under tight SLAs.

Diploma in Cloud Computing – Jetking Lucknow (2024)

Advanced Diploma in Computer Application – IT Expert Lucknow (2021)

Bachelor of Arts – Lucknow University (2024)

Intermediate – CBSE (2021)