Senior Branch Manager at RBL FinServe limited (2023-12 – Present)
- Regularly track the portfolio for specific buckets for the assigned area.
- Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Regularly follow up with the default customers.
- Ensuring adherence to collection process and legal guidelines, Tracing out absconded default customers and initiate recovery processes.
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
- Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis
Business Manager at Bharat Financial Inclusion Limited (2023-02 – 2023-08)
- Identify potential Customers and create BSS loans in local specified area.
- Ensure proper loan application in the app and resolve any customer queries.
- Regularly track the portfolio for specific buckets for the assigned area.
- Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Regularly follow up with the default customers.
Business Manager at RBL FinServe limited (2020 – 2023)
2.5 year service
- Regularly track the portfolio for specific buckets for the assigned area.
- Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Regularly follow up with the default customers.
- Ensuring adherence to collection process and legal guidelines, Tracing out absconded default customers and initiate recovery processes.
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
- Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis
Senior Group loan Officer in Rural Banking Department at IDFC FIRST BANK (2019 – 2020)
1 year service
- Identify potential Customers and create JLG loans in local specified area.
- Ensure proper loan application in the app and resolve any customer queries.
- Ensure clear communication of fees, interest rate, installments, and collection rules.
- Also generating leads of asset products like auto loan, personal loan, home loan mortgage loan for bank liabilities department.
Group loan officer at HDFC Bank ltd. (2018 – 2019)
1.1 year
- Identify potential Customers and create JLG loans in local specified area.
- Ensure proper loan application in the app and resolve any customer queries.
- Ensure clear communication of fees, interest rate, installments, and collection rules
Sales Executive in Loan Division at Supreme Finance Limited (2016 – 2017)
1.7 year
- Meet with people for loan applicants to identify their needs and collect information for loan applications.
- Complete loan contracts and guide to clients on policies and regulations.
- Submit loan applications in a timely day to dayand Monitor and update account records.
- Prepare detailed loan proposals.
- Resolve to applicants' questions and resolve any loan-related issues.
- Work accordingly compliance with laws and regulations.
