Harshitha Y
MBA graduate in Human Resources & Marketing
About
MBA graduate in Human Resources & Marketing with 5 months of professional experience in a US healthcare voice process at Sutherland Healthcare Solutions Pvt. Ltd. Experienced in handling client-related processes, maintaining accurate healthcare information, preparing hospital panel cards, and supporting service-related requirements.
Strong communication, attention to detail, problem-solving, teamwork, and adaptability skills. Seeking an opportunity in Career Counseling, Admissions Counseling, Business Development, or client-facing roles where I can contribute to organizational growth and build strong customer relationships.
Experience
Transaction Associate – Voice Process - Sutherland Healthcare Solutions Pvt. Ltd.
US Healthcare Clients | Duration: 5 Months
- Created and maintained hospital panel cards for Workers' Compensation patients by identifying suitable nearby healthcare facilities based on requirements.
- Handled healthcare-related information accurately while maintaining attention to detail and process requirements.
- Supported service-related activities for US healthcare clients through effective communication and coordination.
- Worked with process guidelines and maintained accuracy while handling client-related information.
- Demonstrated problem-solving and adaptability while working in a fast-paced service environment.
- Maintained professional communication and teamwork while completing assigned process responsibilities.
Education
MBA - Human Resources & Marketing - Malla Reddy College of Engineering and Technology (2025)
B.Sc. - Microbiology & Biochemistry - Bhavans Vivekananda College (2023)
Intermediate - BiPC - Bhavans Sri Aurobindo Junior College (2020)
SSC - Bhashyam High School (2018)
