Harun Shaikh

Operations Management: Opening/closing, maintaining store cleanliness, and safety standards. Sales & Profitability: Setting, monitoring, and achieving sales targets, analyzing trends, and managing the store budget. Team Leadership: Recruiting, training, mentoring, scheduling, and motivating staff.

Asst. manager - The sleep company

(2025-01)

• Operations Management: Opening/closing, maintaining store cleanliness, and safety standards.
• Sales & Profitability: Setting, monitoring, and achieving sales targets, analyzing trends, and managing the store budget.
• Team Leadership: Recruiting, training, mentoring, scheduling, and motivating staff.
• Inventory Control: Ordering, auditing, and maintaining inventory levels to avoid stockouts.
• Customer Service: Ensuring high-quality service, handling complaints, and creating a positive, welcoming atmosphere.
• Visual Merchandising: Implementing in-store displays and promotions to drive sales.
• Compliance & Security: Ensuring adherence to legal standards, safety regulations, and security policies.

Store manager - Lenskart pvt limited

(2022-01 - 2025-01)

• Define, design and implement a creative visual merchandising strategy.store handling ,staff management (Grocery,footwear,apparels ect)
• Create appealing and eye-catching visual displays that lead the customer through the entire store.driving kpi,inventory management.
• Business tracking:visual merchandiser and analytics.Data tracking,data management,data processing,excel,google spreadsheet,power point.Planogram for store,layout.
• Developing store strategies to raise customers' pool, expand store traffic and optimize profitability.
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
• Ensuring high levels of customers satisfaction through excellent service
• Placement of retail products on shelves, as well as the layout for the entire store.
• Data collection (excel) STR and sale thru of the display merchandise.
• Produce window displays, signs, interior displays, floor plans and special promotions displays.
• Identify key messages and set a clear image of the end result data analysis excel.
• Focusing on store kpi.
• Come up with, revise and present design ideas with assistant merchandisers.

Department manager - Reliance trends

(2018-01 - 2022-01)

• Developing store strategies to raise customers' pool, expand store traffic and optimize profitability.
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
• Ensuring high levels of customers satisfaction through excellent service
• Placement of retail products on shelves, as well as the layout for the entire store.
• Data collection (excel) STR and sale thru of the display merchandise.
• Produce window displays, signs, interior displays, floor plans and special promotions displays.
• Identify key messages and set a clear image of the end result data analysis excel.
• Focusing on store kpi.
• Come up with, revise and present design ideas with assistant merchandisers.

Team leader - Landmark group

(2014-01 - 2018-01)

• Respond to customer inquiries via chat, email, or phone.
• Assist with order placement, tracking, cancellations, and returns.
• Resolve complaints regarding products, deliveries, or services.
• Provide accurate information about products and policies.
• Help customers track packages or report missing/delayed deliveries
• Coordinate with logistics or delivery partners to resolve delivery issues.
• Process refunds or replacements when necessary.
• Identify complex problems and escalate to appropriate teams.

B+ - TY appeared - Pune