Heena Babhulkar

To be a part of dynamic environment and looking at professional growth by way of harmonizing the organizational goals with personal goals. Enthusiasm & Positive Attitude, Creativity and New Ideas.

Operations Associate at Uber Technologies Private Limited (2022-08 – Present)

• Developed and shared best practices across company to align with objectives and quality standards.
• Managed monitoring and oversight of operations, ensuring all jobs were completed on time and as planned.
• Working on Voxel project.
• Worked on NVL UPT, SQE, GS GR Project as Operator and in Global Search as Operator & Auditor.
• Ensures the security and compliance of all documents related to active and archived projects.
• Maintain compliance with company requirements (e.g., time tracking, SOPs) with Completing assignments on-time and on-budget and administrative tasks (e.g., PKT's) as requests.
• Manage operational tasks including workflow coordination and team communication.

Process Associate (Quality Analyst) at Affinity X (Global Advertisement Pvt. Ltd.) (2015-01 – 2017-03)

• Analyze and QA of Graphic design. Find functional, formatting, linguistic bugs and issues.
• Responsible for configure design with staging domain to give desired result to the client.
• Investigate the root cause of issues of client as well as internal team for customer satisfaction and team moral improvement.
• Co-ordinate with client to provide end-to-end services and resolve issues.
• Raising queries if instructions are unclear or incomplete for designer.

Business Associate at Caliber Point Business Solution

• Completing work based on provided guidance and with no errors.
• Reading—understanding client instructions and checking the ad input material provided.
• Performing quality checks on own work before handing over to the client.

B.Sc in Animation & Multimedia – Yashwantrao Chavan Maharashtra Open University (2016)

H.S.C – Wardha (2008)