Hemant Joshi

To seek an opportunity to do the work with esteemed organization using my creativity, technical, management skills and knowledge towards the financial company growth

Deputy Manager II - Relationship Manager at ICICI BANK LTD Ichalkaranji (2024-06 – Present)

Ensuring Team productivity in Over all branch operations and Sales CASA GL, & TPP Sale

• Overall day to day banking operations & Compliance / Effective Customer Relationship Management.
• Customers mapping to loan departments getting service by Bank.
• Proactive communication towards achieving the business objectives, information sharing, customer acquisition and retention Client evaluation and channelization. Providing customized banking solutions within the banking framework.
• Effective Team Leader, forgoing teamwork relations, creating an empowered work place scenario. Leading and motivating the branch staff to achieve the business objectives.
• Submission of Weekly/ Fortnightly/ Monthly MIS, Talling Deliverables, Tracking Activation Depletion on daily basis etc
• Identification of non - conformances / compliances. Executing corrective and preventive action plans and implementing the same.
• Processing AOF, Custmer instructions, Loan Applications to CPU
• ATM S.V, Complaints receiving, resolving and loading etc.
• Registration, activation, re activation of mobile and internet banking
• Handling day-to-day queries of customers, educate and assist the customer about the product and service related.
• Providing customized banking solutions within the banking framework.
• To achieving the cross sell targets on day to day and month on growth basis.
• Clearing:Inward and outward clearing
• Handling CMS, Collection and reporting to Centralized Collection & Payment Hub, Client management and periodic Reconciliation of CMS accounts.
• Funds Transfer - Inter Branch Transfers / Inter Bank (RTGS/NEFT)
• Reconciliation of Inter Bank/ Inter - Intra Branch accounts
• Processing/Issuing of Debit/ATM Cards, I-Connect (Internet Banking), and Tele Banking products.
• CASH -All transaction of cash and customer engagement

B.Sc (Agri) in Agriculture – V N M K V PARBHANI (2020)

HSC – C T BORA COLLEGE SHIRU (2015)

SSC – JIVAN VIKAS MANDIR SHIRUR (2013)