Hemanta Das

Dedicated and customer-focused F&B Captain with experience in supervising restaurant operations, leading service teams, and ensuring exceptional guest satisfaction. Skilled in team coordination, guest relations, service standards, and handling daily restaurant operations. Strong leadership, communication, and problem-solving abilities with a commitment to delivering high-quality hospitality services while maintaining operational efficiency and service excellence.

F&B Captain - KALPANEY

(2025-01 - 2026-12)

Professional F&B Captain with a passion for hospitality and guest satisfaction. Experienced in supervising restaurant service, managing staff, ensuring quality service, and maintaining high operational standards. Strong communication, leadership, and teamwork skills with a commitment to creating memorable guest experiences

F&B Captain - THE BIG BAADSHAH

(2023-01 - 2023-08)

Motivated and service-oriented F&B Captain with experience in managing restaurant operations and leading service teams. Skilled in delivering excellent guest experiences, coordinating with kitchen staff, maintaining service standards, and ensuring smooth day-to-day operations. A strong team player with excellent communication and leadership skills.

F&B Captain - THE PUMP HOUSE

(2022-01 - 2023-12)

Experienced F&B Captain with strong leadership and guest service skills. Capable of supervising restaurant operations, leading the service team, ensuring high service standards, and handling guest requests professionally. Dedicated to providing an excellent dining experience and maintaining smooth daily operations

Waiter - BYG Brewski Brewing CO

(2019-01 - 2021-12)

• Welcome and greet guests in a friendly and professional manner.
• Present menus and explain food and beverage items.
• Take accurate food and beverage orders.
• Serve food and drinks according to hotel service standards.
• Ensure guest satisfaction by providing prompt and courteous service.
• Set up and clear tables before and after service.
• Maintain cleanliness and hygiene in the dining area.
• Coordinate with the kitchen and bar to ensure timely service.
• Handle guest requests and resolve minor complaints professionally.
• Follow all food safety, hygiene, and hotel SOPs

B.A - Hatidhura J.R College (2019-01 - 2019-12)

High School - KUMARGANJ HIGH SCHOOL (2015-01 - 2015-12)

High School Leaving Certificate - KUMARGANJ HIGH SCHOOL (2013-01 - 2013-05)

Higher Secondary Level Examination (B-Block) - West Dhubri Senior Secondary School (2020-01 - 2020-12)