Hemavathy Jaganathan

A dedicated customer support and administrative professional with over 6 years of experience in customer service, technical support, and logistics administration. Strong communication, problem-solving, and client relationship management skills with the ability to deliver quality service while meeting organizational goals. A hardworking, sincere, and dependable individual committed to continuous learning and professional growth.

Administrator – Logistics

• Managed administrative and logistics operations.
• Coordinated documentation and office activities.

Customer Support Executive - HSBC

• Handled customer queries and ensured customer satisfaction.

CSR - 24/7

• Managed inbound customer calls and service quality.

CSR - Mphasis Pvt. Ltd.

• Resolved customer concerns and met quality targets.

TSR - Firstsource Solutions Pvt. Ltd.

• Provided technical support and issue resolution.

Bachelor of Arts - Arts

2nd PUC - Arts

SSLC - St. Euphrasia's High School