Company: PNB Housing Finance Ltd.
Location: Chennai.
Period: June 2022 – Till Date
Previous Position: Area Sales Manager
Job Responsibility:
- Working as a Area Sales Manager at Tambaram Branch handling the Product Secured Loans.
- Handling the DSA, Auditors and Connectors for getting business and having smooth relationship with them for increase the business volume along with the assigned team.
- Overall responsibility of the branch performance sales, operations, collections and portfolio management.
- Driving business volumes and achieving branch disbursement targets.
- Supporting the sales team on the field to help them source good quality files at optimum levels of productivity.
- Ability to assess the client risk profile by conducting field visits for cases in loan approval stage and present a proposal to the credit.
- Directing and carrying out all sales related activities and initiatives rolled out from time to time.
- Efficiently managing the existing portfolio, ensuring excellent customer service and timely loan repayments with zero delinquency.
- Thorough understanding of documents required at different stages of loan approval process.
- Responsible for setting up the branch processes and adherence as per organization norms and policies.
- Act as a single point of contact for all branch related issues.
- Responsible for team building and man power recruitment.
PREVIOUS EXPERIENCE:
Company: Equitas Small Finance Bank.
Location: Chennai.
Period: March 2021 – Till Date
Previous Position: Location Manager – BL (Secured)
Job Responsibility:
- Worked as a Location Manager at Selaiyur Branch having a Team size of 6 SM’s and 1 document officer for the Product Secured Loans.
- Handling the DSA, Auditors and Connectors for getting business and having smooth relationship with them for increase the business volume along with the assigned team.
- Overall responsibility of the branch performance sales, operations, collections and portfolio management at Tamil Nadu.
- Driving business volumes and achieving branch disbursement targets.
- Supporting the sales team on the field to help them source good quality files at optimum levels of productivity.
- Ability to assess the client risk profile by conducting field visits for cases in loan approval stage and present a proposal to the credit.
- Directing and carrying out all sales related activities and initiatives rolled out from time to time.
- Efficiently managing the existing portfolio, ensuring excellent customer service and timely loan repayments with zero delinquency.
- Thorough understanding of documents required at different stages of loan approval process.
- Responsible for setting up the branch processes and adherence as per organization norms and policies.
- Act as a single point of contact for all branch related issues.
- Responsible for team building and man power recruitment.
Company: Avanse Financial Services Ltd.
Location: Chennai.
Period: August 2019 – 6th October 2020
Previous Position: Cluster Manager – Social Infra – Mortgage (Secured & Unsecured)
Job Responsibility:
- Worked as a Cluster Manager was handled Tamil Nadu location such as Chennai, Madurai, Salem, Coimbatore, Trichy and Velloore having a Team size of 6 SM’s and 1 Co-ordinator for the Product Secured and Unsecured Loan for Educational Segment customers.
- Handling the DSA, Auditors and Connectors for getting business and having smooth relationship with them for increase the business volume along with the assigned team.
- Overall responsibility of the branch performance sales, operations, collections and portfolio management at Tamil Nadu.
- Driving business volumes and achieving branch disbursement targets.
- Supporting the sales team on the field to help them source good quality files at optimum levels of productivity.
- Ability to assess the client risk profile by conducting field visits for cases in loan approval stage and present a proposal to the credit.
- Directing and carrying out all sales related activities and initiatives rolled out from time to time.
- Efficiently managing the existing portfolio, ensuring excellent customer service and timely loan repayments with zero delinquency.
- Thorough understanding of documents required at different stages of loan approval process.
- Responsible for setting up the branch processes and adherence as per organization norms and policies.
- Act as a single point of contact for all branch related issues.
- Responsible for team building and man power recruitment.
Company: Bajaj Finance Ltd.
Location: Chennai.
Period: October 2017 – August 2019
Previous Position: Manager – BFSD Direct – Unsecured Loan
Job Responsibility:
- Worked as a Manager handling Business Loans, Professional Loans having a team size of 7 PSF.
- Develops new business prospects in specific geographic areas through a team of DST extract Business Loan and Professional Loan business.
- Handling the team and coordinate with them for calls.
- Interacts with the existing customers to increase sale of the Institution products and services.
- Familiar with standard concepts, practices, and procedures within a particular field.
- The main role I have handled is Business Loans, Professional Loans and cross selling of Insurance.
- Achieve the agreed individual sales targets ensure compliance with the Institution’s policies and procedures.
- Promote institution retails products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets.
- To provide Sales MIS, Daily reports of team members logins to Reporting Managers on regular basis.
Company: Deutsche Bank AG.
Location: Chennai.
Period: September 2016 – September 2017
Previous Position: Sales Manager – Mortgage Sales
Job Responsibility:
- Home Loans, Mortgages & Business Loans through the DSA, Channel Partners and Auditors.
- Handling the DSA or Channel partners for getting business and having smooth relationship with them and make myself as One point contact.
- Review my Channel Partner performance and approach them to do well and Record sales information month on month.
- To provide Sales MIS, Daily reports of team members logins to Reporting Managers on regular basis.
Company: HDFC Sales Pvt Ltd.
Location: Chennai.
Period: April 2013 – September 2016
Previous Position: Relationship Officer – Mortgage Sales
Job Responsibility:
- Prospecting sales and generating leads for the residential units.
- Sourcing and relationship with builders, channel partners, freelancers and developers.
- Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
- Record sales and order information and report the same to the team manager.
- To meet the client expected time finish the process within the TAT before customer need.
Company: Sundaram Finance Ltd.
Location: Chennai.
Period: May 2010 – April 2013
Previous Position: Senior Sales Associate
Job Responsibility:
- Responsible for branch target in Home Loans, Mutual Fund, Car Loans, Life Insurance, General Insurance, Health Insurance.
- Delivering high level customer service to the existing client of the branch in all they Investment needs, Loan needs and Insurance Needs.
- Responsible for acquiring the new client to achieve the branch target.
- Selling of Mutual Fund products for Sundaram, Reliance, UTI, Bharti AXA, DSPBR, HDFC, SBI etc.
- Selling of Fixed Deposit products for Sundaram, Mahindra and Mahindra, HDFC, Kotak etc.
- Selling of Bonds for IDFC, IDBI, L&T, IFCI, Coal India etc.
- Selling of Life Insurance products exclusive for LIC.
- Selling of Health Insurance and General Insurance products for Royal Sundaram. Oriental and United India.
- Selling of Loan products like Car Loan, Home Loan, Flat Loan, Plot Loan, Mortgage Loan, Home Extension Lone and Takeover of Loans.
- Selling of Credit Card products exclusive for ICICI and HDFC.
Company: Prodigy InfoTech Chennai Pvt Ltd.
Location: Chennai.
Period: May 2006 – May 2010
Previous Position: Quality Analyst
Job Responsibility:
- Document Analyze and checking Quality Output
- Queries clearing and maintain the quality with client TAT.
- Maintain the day to day level report
- Handling the troubleshooting for which process client need to do so.
- Feedback for the session to Coder & QC
