Hitesh Kumar

Motivated and detail-oriented professional with experience in quick commerce operations, inventory management, and site coordination. Working as a Store Manager Trainee at Blinkit, handling dark store operations, GRN processes, inventory reconciliation, and last-mile delivery management in a fast-paced Q-commerce environment. Also gained practical exposure as a Site Engineer at MS Sunar Contractor on a school construction project under NPCIL social activities.

Completed MBA in Human Resource Management and Marketing from Chandigarh University and B.Tech in Civil Engineering from JECRC Foundation. Skilled in team coordination, communication, problem-solving, operations management, and customer handling.

Store Manager Trainee - Blinkit - Delhi, India

(2025-06)

• Managing the daily operations of the Blinkit dark store to ensure smooth and timely order processing.
• Supervising inventory receiving, stock replenishment, and shelf organization to maintain high product availability.
• Monitoring order picking, packing, and dispatch processes to achieve fast delivery timelines and minimize errors.
• Coordinating with delivery partners and in-store staff for efficient workflow and issue resolution.
• Maintaining inventory accuracy through regular stock audits and system updates.
• Ensured adherence to SOPs, safety standards, hygiene practices, and operational guidelines.
• Handling customer escalations and supporting the resolution of order-related issues.
• Assisting in manpower planning, shift scheduling, and performance monitoring.
• Tracking store KPIs, such as order accuracy, shrinkage control, and fulfillment efficiency.
• Supporting the training of new staff members on store processes and operational tools.

Site Engineer - M/S Sunar Contractor

(2022-06 - 2023-06)

Dedicated and hardworking Civil Site Engineer with hands-on experience in supervising school construction activities, site coordination, quality monitoring, and daily execution work. Familiar with construction procedures, safety practices, and project documentation.

• Assisted in supervising day-to-day construction activities at the school project site.
• Monitored site work execution according to drawings, specifications, and project timelines.
• Coordinated with contractors, labor teams, and suppliers for smooth workflow on-site.
• Checked construction materials and ensured proper usage as per project requirements.
• Maintained daily site reports, work progress records, and material tracking.
• Supported senior engineers in site inspections, measurements, and quality checks.
• Ensured safety procedures and proper housekeeping at the construction site.
• Assisted in estimation and quantity checking of construction materials.
• Helped resolve on-site technical and operational issues during execution.

MBA - Human Resource Management and Marketing - Chandigarh University (2023-01 - 2025-12)

Bachelor of Technology - Civil Engineering - JECRC Foundation (2018-01 - 2022-06)