Suraj Chouhan

Results-driven Sales Professional with 7+ years of experience in the IT and SaaS industry, specializing in complex B2B sales, enterprise account management, and revenue generation across diverse sectors. Proven track record of driving growth through strategic customer acquisition, solution-based selling, and consultative engagement with C-level stakeholders. Adept at managing full sales cycles, negotiating high-value deals, and delivering tailored technology solutions that align with customer business goals.

Skilled in cloud/IT/SAAS technologies, support solutions, and global B2B platforms, with deep expertise in handling SMB and enterprise clients across India and international markets.

Enterprise Inside Sales Representative - Iron Mountain - Mumbai

(2026-01)

• Achieved 120%+ of quarterly sales targets through enterprise account acquisition and renewals.
• Drove new customer acquisition by identifying enterprise opportunities through outbound calling, email campaigns, account mapping, and consultative selling approaches.
• Managed end-to-end enterprise inside sales cycle, driving prospecting, lead qualification, solution pitching, negotiation, and account closure across multiple industry verticals.
• Generated revenue through cross-selling and upselling of information management, secure storage, digitization, shredding, data management, and compliance solutions.
• Managed customer renewals and contract extensions while ensuring high customer retention and long-term account growth.
• Successfully revived dormant enterprise accounts contributing additional recurring revenue growth.
• Collaborated with key decision-makers including CXOs, Procurement Heads, IT Managers, Compliance Teams, and Operations Leaders to understand business requirements and propose tailored solutions that addressed their needs.
• Maintained and managed sales pipeline, opportunity tracking, forecasting, customer interactions, and reporting using Salesforce CRM.
• Achieved monthly and quarterly sales targets through strategic pipeline management and consistent customer engagement.
• Conducted requirement analysis and solution presentations for enterprise clients to align services with compliance, data security, and operational efficiency needs.
• Worked on RFPs, RFQs, tender participation, and government bidding processes for enterprise and public sector opportunities.
• Conducted market research, competitor analysis, and account penetration strategies to identify and capitalize on new business opportunities.
• Built and maintained strong relationships with enterprise customers to drive repeat business and long-term partnerships.

Account Executive (Microsoft Unified Support - Enterprise) - Concentrix + Webhelp - India and APAC region

(2023-10 - 2026-01)

• Own and drive the end-to-end sales cycle for Microsoft Unified Support across the India and APAC region, targeting enterprise and strategic accounts.
• Generated revenue through net new customer acquisition and renewal of existing support contracts.
• Developed and executed territory-wide sales strategies that increased market penetration and enhanced customer engagement.
• Conducted executive-level conversations with CIOs, CTOs, and procurement heads to position Microsoft Unified Support as a strategic investment.
• Achieved and exceeded quarterly and annual sales quotas, contributing significantly to regional revenue targets.
• Collaborated with internal teams, including technical specialists and customer success managers, to deliver tailored support solutions aligned with client needs.
• Led renewal negotiations with a focus on value realization, customer satisfaction, and long-term retention.
• Conducted Quarterly Business Reviews (QBRs) and support health checks to showcase ROI and identify upsell opportunities.

Inside Sales Representative (Microsoft Azure - SMB) - Concentrix + Webhelp

(2022-09 - 2023-10)

• Facilitated onboarding of startups, SMBs, and individual users to the Microsoft Azure portal, guiding them through registration and activation.
• Built and managed a robust sales pipeline through cold calling, email outreach, and virtual meetings via Microsoft Teams to drive Azure adoption.
• Achieved and exceeded quarterly sales targets by driving increased Azure consumption and converting free users into paying customers.
• Conducted needs analysis to understand customer goals and recommended tailored Azure solutions to drive platform adoption and consumption.
• Delivered product demos and technical presentations to decision-makers and IT teams, showcasing Azure's capabilities and business value.
• Delivered consultative guidance on cloud migration, cost optimization, and scalability to help clients maximize cloud investment.
• Collaborated with technical specialists and cloud architects to address customer queries and design optimal cloud solutions.

Business Development Representative (Microsoft Azure) - Majorel India Pvt Ltd

(2021-08 - 2022-09)

• Identified prospects through data mining, cold calling, and inbound lead follow-up, targeting IT decision-makers to drive Azure adoption.
• Delivered tailored demos and pitches highlighting Azure's scalability, security, and cost-efficiency to facilitate customer decision-making.
• Managed full sales cycle for IaaS, PaaS, and SaaS offerings, from lead generation to deal closure.
• Drove Azure cloud solution sales to SMBs across India, supporting digital transformation and cloud adoption.
• Negotiated pricing and contracts to align with Microsoft's licensing and consumption models, ensuring customer satisfaction and compliance.
• Collaborated with technical teams to design optimal cloud solutions and resolve customer queries.
• Exceeded quarterly revenue targets through strategic engagement and consumption expansion.
• 100% attainment consistently in net new customers on Azure platform in each quarter.

Sales Development Representative (Exportersindia.com) - weblink India Pvt Ltd

(2018-11 - 2021-07)

• Drove global B2B sales by targeting SMBs and enterprise exporters across regions including the US, Europe, Asia, and APAC.
• Sold premium memberships offering verified bulk-buying leads from international buyers.
• Engaged C-level executives through cold calls, emails, and demos to understand business needs.
• Delivered tailored presentations and closed deals through effective negotiation and onboarding.
• Engaged C-level executives through cold calls, emails, and demos, aligning solutions with their business needs.
• Conducted data mining and lead generation via open platforms to identify high-potential prospects.
• Maintained CRM-based sales pipeline and forecasts to ensure accurate tracking of performance and client interactions.
• Exceeded quarterly targets, earning recognition for achieving high conversion rates and enhancing client satisfaction.

Bachelor of Arts - English Hons - University of Delhi (2016-05 - 2019-06)