Manisha Nagare
Results-driven CRM professional with 10+ years of experience in Real Estate Sales and Post-Sales Operations
About
Results-driven CRM professional with 10+ years of experience in Real Estate Sales and Post-Sales Operations, Collections Management, Agreement Registration, Customer Lifecycle Management, and Possession Coordination. Proven expertise in handling end-to-end CRM operations, payment recovery, home loan coordination, customer retention, MIS reporting. Skilled in ERP systems and maintaining high customer satisfaction levels.
Experience
CRM Executive - Parth Developers - Pune
(2025-02)
ERP Software : STRATEGIC - ERP
- Handling customer interactions, documentation, and CRM system updates.
- Coordinating agreement registration, SDR payments, and handover processes.
- Managing APF files, bank documentation, and Bank NOC.
- Resolving customer complaints, cancellations, and payment follow-ups.
CRM Executive - Malpani Properties - Pune
(2023-05 - 2025-02)
- Handled multiple real estate projects with end-to-end CRM responsibilities.
- Prepared and coordinated agreements, registrations, and SDR payments.
- Generating the Demand, Receipts, Bank NOC.
- Handled Two Bldg. possession delivery for 220 customers. Maintain maintenance record.
- Managed bank loan documentation and APF compliance.
CRM assistant & Admin - Nirman Developers - Pune
(2009 - 2012)
- Managed front office operations, records, and staff coordination.
- Maintained registers, supplier payments, and office administration.
- Making agreements, Demand, Receipts, Bank NOC, Maintain maintenance records.
CRM assistant & Admin - Nirman Developers - Pune
(2015-06 - 2023-02)
- Managed front office operations, records, and staff coordination.
- Maintained registers, supplier payments, and office administration.
- Making agreements, Demand, Receipts, Bank NOC, Maintain maintenance records.
Legal Documentation Executive - Suryakant Kakade Group - Pune
(2014 - 2015)
- Assisted the Legal Department by preparing and typing legal documents, including MOUs, agreements, sale deeds, and official correspondence.
Sales Department Assistant - Adept Fluidyne Pvt. Ltd. - Pune
(2004 - 2006)
- Prepared and managed sales documentation, including quotations, order acceptances, invoices, and delivery challans.
- Maintained accurate records using software-based systems.
Education
B.A. - Pune University (2004)
