Hrithika Ghosh

Results-driven E-Commerce Executive with overall 2 years of hands-on experience in India's fast-paced e-commerce and Quick Commerce ecosystem, including Blinkit and Zepto operations. Strong expertise in supply chain coordination, inventory management, dark store operations, and last-mile delivery optimization. Proven ability to improve order fulfillment speed, reduce stock discrepancies, and collaborate cross-functionally to enhance customer experience.

E-Commerce and Quick Commerce Executive at Impulse Travel Gears Pvt Ltd. (2025-01 – Present)

• Hands on Experience on Marketplaces- Amazon Seller Central, Blinkit, Zepto and Instamart Portals.
• Drove 3× revenue growth by expanding quick-commerce presence across high-velocity platforms and optimizing category performance.
• Managed comprehensive catalogue operations, encompassing product listing creation, pricing strategy, content accuracy, and successful activation on the partner panel with complete compliance to platform requirements.
• Managed end-to-end quick commerce operations, Creating POs and ensuring 80%+ fulfillment accuracy.
• Strengthened supply chain coordination to ensure faster replenishment and zero stock-out scenarios during high-traffic periods
• Knowledge about FBA and FBF-shipment creation.
• Coordinated with supply chain, warehouse, and last-mile delivery teams to meet strict delivery SLAs.
• Monitored inventory levels, stock aging, and replenishment cycles, reducing stock-outs and excess inventory.
• Analyzed daily MIS reports on order volume, fill rate, cancellations, stock in hand data and sales data.
• Worked closely with category teams to ensure optimal assortment and pricing availability.
• Worked on consumer offers, catalogue management on quick commerce portals.
• Ensured accurate GRN, stock reconciliation, and payment of all invoices.
• Coordinated with vendors and distributors to maintain consistent product availability.

Marketing Executive at Guardian Healthcare Services Private Limited. Bellavita (Marketing) (2024-06 – 2024-12)

• Drove 3x MoM sales growth through platform-specific marketing strategies.
• Improved ROI on marketing spends through continuous A/B testing of creatives, pricing, and offers
• Collaborated with creative teams to develop high-converting product images, videos, and ad creatives
• Plan and execute end-to-end marketing campaigns aligned with business goals
• Define target audiences and develop campaign messaging and positioning
• Coordinate with creative, content, and media teams to deliver campaign assets
• Track performance metrics (CTR, conversions, ROI) and prepare campaign reports, Ads Spend and ROAS.
• Conduct A/B testing and apply insights to improve future campaigns

Operations Intern at FABYOU ARE PVT LTD

• Managed end-to-end website order processing using Shopify, from order confirmation to fulfillment and delivery
• Monitored daily order flow and ensured timely dispatch, invoicing, and shipment tracking
• Coordinated with warehouse, logistics partners, and customer support teams to resolve order-related issues
• Handled returns, refunds, exchanges, and cancellations as per company SOPs
• Maintained accurate inventory updates on Shopify to prevent overselling and stock mismatches
• Verified payment status, COD orders, and fraud checks to ensure order accuracy.
• Maintained operational dashboards and MIS reports using Excel/Google Sheets.

Bachelor of Commerce in B.Com – Municipal College (Affiliated From Sambalpur University) (2020-09 – 2023-10)

Higher Secondary Education in Commerce – DAV Public School (2018-08 – 2020-08)