Idris Khan

Results-driven Network & Server Support Engineer with 6+ years of experience in Windows Server administration, Active Directory, SQL Server, Cisco networking, Fortinet firewall management, Linux administration, ERP support, backup and disaster recovery, and enterprise IT infrastructure support. Experienced in team leadership, troubleshooting, and maintaining high availability IT environments.

IT Support Engineer (Team Leader) - Comnet Solutions Pvt. Ltd.

(2021-11)

• Lead IT infrastructure and support operations for enterprise environments.
• Manage Active Directory, user accounts, permissions and access control.
• Install, configure and maintain SQL Server environments.
• Configure routers, switches, VLANs, VPNs and network connectivity.
• Administer Fortinet firewall policies and network security.
• Deploy and support IBM, HCL and Posiflex POS systems.
• Perform server installation, upgrades and hardware troubleshooting.
• Manage backups and disaster recovery processes.
• Provide remote and onsite support across multiple locations.

Service Engineer - Rytnow Systems Pvt. Ltd.

(2019-07 - 2021-07)

• Installed and configured servers, routers, firewalls and network infrastructure.
• Resolved hardware, software, Linux and network issues.
• Worked on Industrial IoT, Siemens PLC S7-1200, Raspberry Pi and Arduino projects.
• Performed deployment, testing and technical support activities.

Bachelor of Vocation - Automation - Dr. Babasaheb Ambedkar Marathwada University, Aurangabad (2018)

HSC - Electronics - Government Technical College Aurangabad (2014)

SSC - Maharashtra Hindi Vidyalaya Aurangabad (2012)