Iliyas Amirani

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SR. EXECUTIVE - OPERATIONS at Versetra Events & Marketing (2023-07 – Present)

• Maintained operational proficiency in coordinating international & domestic travel accommodations, arranging air tickets and hotel reservations.
• Assisted with day-to-day FIT/MICE queries, working effectively & efficiently with team members.
• Worked on online corporate portals to compare prices and provide quotes to clients to achieve greater clarity & profitability.
• Organized events including conferences, exhibitions, and other meetings from conception to completion
• Nurtured ongoing relationships with hotels & vendors to ensure smooth operation.

TOUR CONSULTANT at Signature Hospitality (2022-05 – 2023-06)

• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Organized events including conferences, exhibitions, and other meetings from conception to completion
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Organized trips for individual, family and business travelers.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.
• Provided clients & customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Developed and maintained courteous and effective working relationships.

TICKETING & TOUR EXECUTIVE at GnK Travel Services Pvt Ltd (2019-08 – 2022-04)

• Proficient in making travel arrangements by Air / Bus / Train / Car for corporate clients & walk-in customers
• Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
• Answered customer inquiries, assisted with trip planning through scheduling, pricing and identifying best transportation routes.
• Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
• Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
• Utilized customer service skills to resolve customer complaints and provide timely and accurate information.

IATA (International Air Transport Association) – Edu Globe School of Learning (2018 – 2019)

Diploma in International Tourism – City & Guilds University (2018 – 2019)

Bachelor of Commerce in B.com – University of Mumbai (2016 – 2019)